#161 ·
Ashley Anderson7 said:Hi everyone, good day to you all,
I’ve been scrolling through everything here, searching and searching, but I just can't seem to find a straight answer to my problem. So, two collection agents came by regarding my TV receiver registration, and since they noticed I already have a Comcast connection, they told me they’d "meet me halfway" and only charge me $160. The thing is, I didn't sign anything at the time, yet they still sent me a bill for that exact amount. Given that my initial registration was perfectly valid and timed right alongside when the TV was gifted to me, I find this whole situation completely baseless and frankly quite rude—and I absolutely DO NOT WANT TO PAY. Honestly, I'd be willing to sue the collector personally for falsifying information if I had to, since I actually have his details; an agent helped me out online and gave me the info on who would be coming to finalize the paperwork. To back me up, I have their SMS messages where they said they'd come to settle the fee based on the registration, followed by another text saying they'd send me a $160 bill to pay. Since they showed up at my door before that happened, the whole ordeal has left me feeling incredibly uneasy.
So... does anyone happen to have an example of a formal complaint, or does anyone know exactly where I should direct it? I’m planning to mail it to the standard appeals address if one exists, and I'll probably send copies to at least two board members via certified mail just to be safe. It makes me so angry to think some arrogant jerk is out there earning a commission just by intimidating people.
My second question is, are they actually allowed to pull data from Comcast to see exactly how long I've been using their internet? From what I've been reading, it seems like companies have a lot of access to that kind of stuff.
Thanks! Please, let me know what you think, because I believe I only have five days to file an appeal—though, of course, that deadline isn't even mentioned on this shady bill they sent.
Best,
That’s just nonsense.
What do you mean an agent? If you filled out the form online, there shouldn't be any "agent" involved.
Since you already submitted everything through the portal, nobody needs to show up at your house to finish the job. You gave them all your details and that's it. Period.
If they want to mail you the payment vouchers, fine. If they don't, they don't ☕ and honestly, they should just be grateful you even bothered to sign up and offered to pay the fee in the first place.
If you're having issues with collectors or random people showing up at your door claiming to be from some government agency, just call 911. There are way too many scammers and identity thieves running around these days.😉