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Cable TV subscription Part II

Started by Paul Johnson · · 👁 16 views · 256 replies

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Participants Paul JohnsonAndrew Cooper82Benjamin Richardson9Michelle Alvarez8Brian Edwards6Anthony Harris2mistybear10urbantinker24rowdyhawk15Zachary Jones43Robin Fisher53Jessica Barnes952Mark Booth7vividranger8Lisa Gonzalez97ironviper9Brian Clark4Michael Morgan5Larry Howard4Jamie PriceSamuel Millerslycyclist342graniteotter6hollowmason64 …
Sam Ramos85 Sam Ramos85 Active Member
55 messages
joined Oct 2012
#161 ·
Ashley Anderson7 said:Hi everyone, good day to you all,
I’ve been scrolling through everything here, searching and searching, but I just can't seem to find a straight answer to my problem. So, two collection agents came by regarding my TV receiver registration, and since they noticed I already have a Comcast connection, they told me they’d "meet me halfway" and only charge me $160. The thing is, I didn't sign anything at the time, yet they still sent me a bill for that exact amount. Given that my initial registration was perfectly valid and timed right alongside when the TV was gifted to me, I find this whole situation completely baseless and frankly quite rude—and I absolutely DO NOT WANT TO PAY. Honestly, I'd be willing to sue the collector personally for falsifying information if I had to, since I actually have his details; an agent helped me out online and gave me the info on who would be coming to finalize the paperwork. To back me up, I have their SMS messages where they said they'd come to settle the fee based on the registration, followed by another text saying they'd send me a $160 bill to pay. Since they showed up at my door before that happened, the whole ordeal has left me feeling incredibly uneasy.
So... does anyone happen to have an example of a formal complaint, or does anyone know exactly where I should direct it? I’m planning to mail it to the standard appeals address if one exists, and I'll probably send copies to at least two board members via certified mail just to be safe. It makes me so angry to think some arrogant jerk is out there earning a commission just by intimidating people.
My second question is, are they actually allowed to pull data from Comcast to see exactly how long I've been using their internet? From what I've been reading, it seems like companies have a lot of access to that kind of stuff.
Thanks! Please, let me know what you think, because I believe I only have five days to file an appeal—though, of course, that deadline isn't even mentioned on this shady bill they sent.
Best,

That’s just nonsense.
What do you mean an agent? If you filled out the form online, there shouldn't be any "agent" involved.

Since you already submitted everything through the portal, nobody needs to show up at your house to finish the job. You gave them all your details and that's it. Period.

If they want to mail you the payment vouchers, fine. If they don't, they don't ☕ and honestly, they should just be grateful you even bothered to sign up and offered to pay the fee in the first place.

If you're having issues with collectors or random people showing up at your door claiming to be from some government agency, just call 911. There are way too many scammers and identity thieves running around these days.😉
Michelle Alvarez8 Michelle Alvarez8 Regular
299 messages
joined Nov 2015
#162 ·
Sam Ramos85 said:That’s just nonsense.
What do you mean an agent? If you filled out the form online, there shouldn't be any "agent" involved.

Since you already submitted everything through the portal, nobody needs to show up at your house to finish the job. You gave them all your details and that's it. Period.

If they want to mail you the payment vouchers, fine. If they don't, they don't ☕ and honestly, they should just be grateful you even bothered to sign up and offered to pay the fee in the first place.

If you're having issues with collectors or random people showing up at your door claiming to be from some government agency, just call 911. There are way too many scammers and identity thieves running around these days.😉

A few years back, I had this older lady show up at my place asking what she needed. She claimed she was visiting relatives nearby, but couldn't remember the exact apartment number—so she wanted to walk right into my place just to "recognize the interior" because apparently all our doors look the same! Can you believe that?

I shut her down immediately—I honestly didn't have the patience for that nonsense, and there was no way I was letting a stranger wander into my home.
slymason51 slymason51 Newcomer
7 messages
joined Feb 2014
#163 ·
Ashley Anderson7 said:Hi everyone, good day to you all,
I’ve been scrolling through everything here, searching and searching, but I just can't seem to find a straight answer to my problem. So, two collection agents came by regarding my TV receiver registration, and since they noticed I already have a Comcast connection, they told me they’d "meet me halfway" and only charge me $160. The thing is, I didn't sign anything at the time, yet they still sent me a bill for that exact amount. Given that my initial registration was perfectly valid and timed right alongside when the TV was gifted to me, I find this whole situation completely baseless and frankly quite rude—and I absolutely DO NOT WANT TO PAY. Honestly, I'd be willing to sue the collector personally for falsifying information if I had to, since I actually have his details; an agent helped me out online and gave me the info on who would be coming to finalize the paperwork. To back me up, I have their SMS messages where they said they'd come to settle the fee based on the registration, followed by another text saying they'd send me a $160 bill to pay. Since they showed up at my door before that happened, the whole ordeal has left me feeling incredibly uneasy.
So... does anyone happen to have an example of a formal complaint, or does anyone know exactly where I should direct it? I’m planning to mail it to the standard appeals address if one exists, and I'll probably send copies to at least two board members via certified mail just to be safe. It makes me so angry to think some arrogant jerk is out there earning a commission just by intimidating people.
My second question is, are they actually allowed to pull data from Comcast to see exactly how long I've been using their internet? From what I've been reading, it seems like companies have a lot of access to that kind of stuff.
Thanks! Please, let me know what you think, because I believe I only have five days to file an appeal—though, of course, that deadline isn't even mentioned on this shady bill they sent.
Best,

The same thing happened to me... I even talked it over with a judge.... since we registered the TV ourselves, and now they're trying to shove a $160 fine down our throats (which they can only do if they catch you—but we came forward ourselves!), I'd say send a written complaint to the inspectors for deception, extortion, intimidation... whatever. Then just wait to see if they actually send the fine, and if they do, write another appeal... that way, the people who aren't willing to fight just give in and pay... but I'm not backing down!!! In this case, the only one breaking the law is the collector...
slymason51 slymason51 Newcomer
7 messages
joined Feb 2014
#164 ·
Sam Ramos85 said:That’s just nonsense.
What do you mean an agent? If you filled out the form online, there shouldn't be any "agent" involved.

Since you already submitted everything through the portal, nobody needs to show up at your house to finish the job. You gave them all your details and that's it. Period.

If they want to mail you the payment vouchers, fine. If they don't, they don't ☕ and honestly, they should just be grateful you even bothered to sign up and offered to pay the fee in the first place.

If you're having issues with collectors or random people showing up at your door claiming to be from some government agency, just call 911. There are way too many scammers and identity thieves running around these days.😉

Someone actually showed up at my place, but I didn't let them in... and they were trying to demand we pay a fine $160...(it was about computer stuff, they were working out of their car... I told them we don't have any of that, just a TV receiver which we registered properly).... then they sent me an email saying a collector would be coming to verify our receiver...??? it's clearly just some new scam to squeeze money out of people... they get inside your house, see you have internet, and try to hit you with a fine...
Michelle Alvarez8 Michelle Alvarez8 Regular
299 messages
joined Nov 2015
#165 ·
Seriously, what kind of house is it if the Wi-Fi keeps cutting out? 😁
fadedhawk33 fadedhawk33 Newcomer
8 messages
joined Oct 2012
#166 ·
Here’s my take on this whole mess:
My doorbell is broken—and honestly? I have zero intention of fixing it. If someone actually needs to get in, they can call me or use the intercom. Period. For years, these little scavengers have been circling the neighborhood, but we hadn't bumped into them until recently...
A couple of months ago, I’m rushing out the door because I was working the afternoon shift, right? And there’s this shady old guy standing right outside my apartment, wearing some crusty leather jacket and flipping through a planner—he looked like a retired FBI agent from a noir film. So, the "dialogue" starts...
- "Good day, sir. I’ve been ringing and knocking, but you aren't answering. I'm here representing the billing department at PBS. You haven't paid your subscription fees, so I've come to..."
- "Look, I'm late for work. Come back some other time. Bye!" —And just like that, I'm stepping into the elevator.
Fast forward a month, and what do I get? A notice that they're initiating some petty misdemeanor proceeding along with that infamous bill for $80. You know what I did? I ignored it. Completely.
I’ve heard from a few different people that they’ve ramped up these predatory sweeps because of budget reallocations—it's exactly like when the MTA or Amtrak start cracking down hard just because they're running low on cash. They're even hounding one of my colleagues at work now.
Seriously people, let them sue us all. Our legal system is so backed up they won't even have the time to deal with it anyway!😁
Paul Johnson Paul Johnson MemberOP
37 messages
joined Nov 2015
#167 ·
Hanžeković jaše continues. There's a section on the public broadcaster and those debt foreclosures.
Laura Ramirez7 Laura Ramirez7 Newcomer
3 messages
joined Mar 2014
#168 ·
I’ve been lurking in this thread for a few months now, and I have to say—it’s actually pretty gripping, almost like reading a crime novel 😍 (as someone else already pointed out).

Everything regarding how to dodge a citation and what to do when you get those threatening letters from the FCC is laid out perfectly.

But here’s what’s missing—there is zero info on whether anyone has actually gone before a judge and what that experience was like. Did you hire an attorney, or did you just stay quiet and play dumb—say, by denying you even own a receiver? Does an FCC inspector actually show up to court? And if they do, are they flying solo or bringing their own legal counsel?

Honestly, having that kind of intel would be incredibly helpful for people trying to fight back against this bloated, obnoxious FCC bureaucracy.😍😍
rowdyhawk15 rowdyhawk15 Member
13 messages
joined Nov 2015
#169 ·
Laura Ramirez7 said:I’ve been lurking in this thread for a few months now, and I have to say—it’s actually pretty gripping, almost like reading a crime novel 😍 (as someone else already pointed out).

Everything regarding how to dodge a citation and what to do when you get those threatening letters from the FCC is laid out perfectly.

But here’s what’s missing—there is zero info on whether anyone has actually gone before a judge and what that experience was like. Did you hire an attorney, or did you just stay quiet and play dumb—say, by denying you even own a receiver? Does an FCC inspector actually show up to court? And if they do, are they flying solo or bringing their own legal counsel?

Honestly, having that kind of intel would be incredibly helpful for people trying to fight back against this bloated, obnoxious FCC bureaucracy.😍😍

I’ve been to court and lost, but I’m not airing the dirty details in public.
Anthony Palmer2 Anthony Palmer2 Newcomer
1 message
joined Mar 2014
#170 ·
Hey everyone.

I want to get your take on something.
So, early this morning around 9 AM, some guy with thick glasses knocked on our door and my partner answered it.
"Good morning, I'm here regarding the television service."
She basically thought it was just someone from Xfinity coming to fix the connection that went out a few days ago—she didn't even think to just ignore him and slam the door.
He actually managed to rattle off his full name before tossing some ID card from PBS at her.
Ten seconds later, I chased him off while he was yelling all this nonsense about sending us bills and filing reports or whatever...

Anyway, we’re renting this place, and the TV subscription hasn't been paid since 2005. Now he's trying to put the bill in her name. When I asked what happens if or when I move out, he said we'd have to transfer the service to a new address within 15 days.
I asked him straight up if it's possible to just not have a TV service at all, and he said NO! 😁

Long story short, we didn't let him inside, didn't sign anything, and definitely didn't give him any SSN or personal info.

Is there any chance he can come after us with a collection agency or something?
And if they do show up, could I sue the collector personally? Since he'd have to fake a signature just to file any kind of claim, right?
slycyclist342 slycyclist342 Member
49 messages
joined Jan 2016
#171 ·
A guy showed up at my buddy’s office a few days ago and goes:
"Is this your official company vehicle down there?"
"Yeah," my friend says.
"Well, you aren't paying the corporate subscription fee, so here's your fine." 😁

It seems like they’ve really started acting like vultures lately. 😉
John Clark6 John Clark6 Regular
290 messages
joined Jun 2011
#172 ·
Honestly, I feel like you guys are really overthinking this... you’re making such a huge deal out of $27, when you actually have such a fantastic lineup! I mean, seriously—having a new police academy premiere every single month? Where else can you find that kind of consistency? It's genuinely impressive...
hollowmason64 hollowmason64 Regular
411 messages
joined Jan 2016
#173 ·
Laura Ramirez7 said:I’ve been lurking in this thread for a few months now, and I have to say—it’s actually pretty gripping, almost like reading a crime novel 😍 (as someone else already pointed out).

Everything regarding how to dodge a citation and what to do when you get those threatening letters from the FCC is laid out perfectly.

But here’s what’s missing—there is zero info on whether anyone has actually gone before a judge and what that experience was like. Did you hire an attorney, or did you just stay quiet and play dumb—say, by denying you even own a receiver? Does an FCC inspector actually show up to court? And if they do, are they flying solo or bringing their own legal counsel?

Honestly, having that kind of intel would be incredibly helpful for people trying to fight back against this bloated, obnoxious FCC bureaucracy.😍😍

I’ve been to court myself and ended up getting hit with the fine (honestly, if you read my posts often enough, you would have seen me mention that), but I really don't feel like rehashing the whole story again.
There isn't an inspector at the hearing—what would they even be doing there? 😕
All you'll see are the Kennedy lackeys.

John Clark6 said:Honestly, I feel like you guys are really overthinking this... you’re making such a huge deal out of $27, when you actually have such a fantastic lineup! I mean, seriously—having a new police academy premiere every single month? Where else can you find that kind of consistency? It's genuinely impressive...

Obijest ☕
Michelle Alvarez8 Michelle Alvarez8 Regular
299 messages
joined Nov 2015
#174 ·
Either that, or someone’s just trolling at this point. 😁
dustymarlin10 dustymarlin10 Active Member
238 messages
joined Nov 2015
#175 ·
Pure sarcasm...
Michelle Alvarez8 Michelle Alvarez8 Regular
299 messages
joined Nov 2015
#176 ·
That’s some pretty weak sarcasm trolling right there...
Michael Perez5 Michael Perez5 Active Member
81 messages
joined Nov 2004
#177 ·
Anthony Palmer2 said:Hey everyone.

I want to get your take on something.
So, early this morning around 9 AM, some guy with thick glasses knocked on our door and my partner answered it.
"Good morning, I'm here regarding the television service."
She basically thought it was just someone from Xfinity coming to fix the connection that went out a few days ago—she didn't even think to just ignore him and slam the door.
He actually managed to rattle off his full name before tossing some ID card from PBS at her.
Ten seconds later, I chased him off while he was yelling all this nonsense about sending us bills and filing reports or whatever...

Anyway, we’re renting this place, and the TV subscription hasn't been paid since 2005. Now he's trying to put the bill in her name. When I asked what happens if or when I move out, he said we'd have to transfer the service to a new address within 15 days.
I asked him straight up if it's possible to just not have a TV service at all, and he said NO! 😁

Long story short, we didn't let him inside, didn't sign anything, and definitely didn't give him any SSN or personal info.

Is there any chance he can come after us with a collection agency or something?
And if they do show up, could I sue the collector personally? Since he'd have to fake a signature just to file any kind of claim, right?

Of course there's a possibility. But honestly, if you didn't let anyone in the house and there's zero proof that you even own a TV or a tuner, I guess it might all just end up being a total waste of their time.
Michael Perez5 Michael Perez5 Active Member
81 messages
joined Nov 2004
#178 ·
I just wanted to take a moment to look back at the last few months on this thread (it feels necessary to do this every once in a while) regarding some practical experiences and the legal side of things.

You have to pay the PBS fee if you own a TV or radio.
You have to pay the PBS fee if you have a radio in your car.
You have to pay the PBS fee if you own a device with a TV/radio tuner (any device capable of receiving broadcast signals).

Once we’ve cleared that up—assuming you don't actually own any of those devices—if collectors show up, try to enter your home, or send you invoices and warnings from PBS...

If you did own a device but officially canceled your subscription, whenever you get a warning or an invoice, send it back via certified mail with a return receipt. Include the proof of your cancellation (the paperwork) that you originally sent to PBS. (The process for how to cancel has already been explained several times on this thread).

How to report that you don't have a TV has also been covered here.

The sanctity of your home is guaranteed by the US Constitution.
You don't have to let anyone into your apartment or house, under any circumstances or for any reason whatsoever. You don't need to talk to them, argue with them, explain yourself, or prove anything to anyone...

Don't be scared; there aren't these "scanning" devices or signal-catching gadgets or any other nonsense they use to "prove" you have a device.

It's all nonsense.

Please, don't let anyone into your home out of fear of a fine or anything like that. If they have something to leave for you, tell them to put it in your mailbox.

And most importantly: when you've canceled your service (and sent that proof via certified mail to PBS), the bills stop coming and everything is fine. Then, suddenly, a collector shows up at your door and says something like:

"Good day, I'm here to collect the TV fee / bring you your bill / etc..."
You say: "But I canceled my service."
They say: "Alright, then can I come inside your house or apartment to check if you have a TV (any device with a TV/radio tuner)?"
You say: "No, you cannot!" 🙂
They say: "Well, then we have to keep sending you bills because you clearly have a television."
And you say: "But we don't..."
They say: "Just let me check. Here is my ID, I am a PBS collector, and when you signed that cancellation form, you agreed to inspections by PBS collectors so they could determine if you have a TV."
You say: "Of course, I agreed to that, so you are more than welcome to check!" 🙂
They say: "Okay, so can you let me in to check?"
You say: "No, I won't let you into my home. Find another way to check..."

And that's where the conversation just goes in circles... 🙂

Honestly, you could even tell them, "Look, my wife is in the living room half-naked waving a whip around. You understand why I can't let you in!"

Or, "An alien just threw up all over my apartment (and you know how messy aliens can be), so now isn't a good time."

Anyway, keep moving and give my best to PBS...

Get creative. 🙂
Michelle Alvarez8 Michelle Alvarez8 Regular
299 messages
joined Nov 2015
#179 ·
Or you could just tell him he needs to show up with a court order and two officers in tow. 😁
Michael Perez5 Michael Perez5 Active Member
81 messages
joined Nov 2004
#180 ·
Michelle Alvarez8 said:Or you could just tell him he needs to show up with a court order and two officers in tow. 😁

Yeah, that’s pretty much the only way they can legally step foot inside your house. Unless you're running a drug operation or committed some serious felony, I guess it would be a massive legal precedent if someone actually needed a court order to enter a home just to check if you have a TV license. 🙂

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