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CPU usage at 100%

Started by Daniel Miller8 · · 👁 5 views · 13 replies

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Participants Daniel Miller8Angela Flores4darkowl72Bryan Rivera83Betty Ramirez6
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#1 ·
Basically;
I've got this one laptop here that’s constantly hitting 100% CPU usage. It's just stuck there...
The usual routine, right? Running virus scans, hunting for spyware, checking for malware...
I went ahead and disabled all those unnecessary services, poked around the hidden ones too...
I even tried running multiple different diagnostic programs, including everything in Safe Mode....
And still, the CPU stays pinned at 100%....
To be specific, when I first boot up Windows, it looks fine for a split second, but the moment I touch anything on the screen, it just locks up at 100% usage.

Eventually, I just lost my cool and decided to go for a full fresh install—formatted the drive, wiped everything, installed all the latest drivers, the whole nine yards.

But get this: after the brand new installation, the CPU is back to 100% again!!!!

The machine is a Dell Latitude, and I've already experimented with both 64-bit Windows 7 and 32-bit Windows 7....
I ran some hardware diagnostics as well, but nothing came up flagged. No errors found.

At this point, I'm honestly at a total loss as to what else to try....

,
Angela Flores4 Angela Flores4 Active Member
85 messages
joined Jul 2015
#2 ·
Why don't you take a quick peek at the Task Manager and see which specific process is hogging 100% of your resources?
darkowl72 darkowl72 Regular
311 messages
joined Oct 2015
#3 ·
It’s either the BIOS or the drivers. Just head over to the Dell support site and take a look. Honestly, your best bet is to just run their automated system check—it'll scan everything and grab whatever you actually need.
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#4 ·
I grabbed all the necessary drivers directly from the official Dell website.
I even ran the Dell support tool to scan my system, and everything looks fine—the only things missing are the camera drivers, but honestly, I never use the webcam anyway...

To recap what’s happening here;
Everything with my processes and services seems totally normal.
I’ve run several different diagnostic tools on the system multiple times, and they all give me a perfect score.
But even after doing a completely clean install of Windows, I'm still dealing with this same mess...
Both the drivers and the OS are fully up to date.

So, basically, Windows boots up perfectly fine, everything looks great. But the second I start clicking around, my CPU usage spikes straight to 80 or 100%...
And keep in mind, this is just Windows itself, without any extra components, software, or third-party programs installed.

Maybe instead of just doing a quick format, I should try wiping the drive using something more heavy-duty like Norton Ghost? I know some programs have a secure wipe option...
I read somewhere on a Cisco forum that certain viruses can actually survive a standard quick format...
Bryan Rivera83 Bryan Rivera83 Member
35 messages
joined Jun 2013
#5 ·
Look, just pull the plug and yank the battery out completely, then mash that power button down for about 10 seconds to drain everything left in there. Plug it all back in and see if it actually works.
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#6 ·
What am I actually accomplishing here?
I’ve reached my breaking point with this thing—I tried everything suggested, but the CPU usage is still absolutely spiking out of control...
So, I guess my next move is to just do an honest, deep format of the drive using some dedicated software... maybe that'll finally do the trick...

Honestly, I'm just spinning my wheels at this point.....
Betty Ramirez6 Betty Ramirez6 Newcomer
4 messages
joined Jul 2015
#7 ·
I ran into that exact same nightmare with high disk usage back when I was running Windows 8.1, and honestly, it was driving me up the wall. You should definitely give this tutorial a shot, it might save your sanity

It’s not exactly rocket science, though it feels like it sometimes.
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#8 ·
I'm gonna give it a shot!
I'll let you guys know if I actually pull it off...
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#9 ·
Sadly, it’s not...

If you run RESMON through the command prompt, you'll see the CPU and disk usage---it looks like those System files are absolutely devouring my resources... my RAM jumps straight up to 3 out of 4 GB, and the CPU hits 100% and just bounces around between 70 and 100... especially when I try clicking on Chrome....
Even after I shut everything down, it takes a little while for the whole system to finally settle back down....

Any ideas????
Angela Flores4 Angela Flores4 Active Member
85 messages
joined Jul 2015
#10 ·
What exactly qualifies as a "budget" Dell Latitude model? Usually, those machines serve as excellent tools for testing one's personal patience. You can expect basic applications to take roughly a full minute or two just to boot up, even a day after you've unboxed them. 😁 Perhaps even a clean installation of Windows is asking too much from such hardware, leaving the CPU pinned at 100% capacity constantly.
Betty Ramirez6 Betty Ramirez6 Newcomer
4 messages
joined Jul 2015
#11 ·
Either you just wipe the whole system clean or you keep digging through Google for another hour, because if you don't stumble onto a fix by then, you might as well just go ahead and format the drive.
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#12 ·
I ended up formatting the drive using a bootable tool, though honestly, any decent utility would’ve done the trick—the main thing is just making sure you don't select "quick format."

It was so weird... I kept trying to stop certain services, switching them to manual or disabling them entirely, but for some reason, they just kept springing back to life on their own.
It was this endless loop! I’d shut everything down, run my checks, and everything looked fine, but then—bam—one click later and the whole system starts acting up again. It actually took quite a while before I could finally see that they were staying off!

Anyway, performing a full, honest format of the disk totally fixed the issue!
It looks like the computer had picked up some kind of stubborn junk that a standard quick format or basic software just couldn't wipe away...
Betty Ramirez6 Betty Ramirez6 Newcomer
4 messages
joined Jul 2015
#13 ·
You seriously need to get some protection up and running immediately, like right now, and stop downloading every little thing you see, because honestly, the internet is just absolute garbage today.
Daniel Miller8 Daniel Miller8 NewcomerOP
8 messages
joined Nov 2015
#14 ·
I know everything! ;-)
Actually, that wasn't even my laptop—I tend to guard my computers like they’re my own personal treasure... I'm pretty protective of my gear!
It just happened to show up at the repair shop... but man, you learn something new every single day... there's always some new tech trick out there to discover! ;-)

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