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Mail & Shipping - Recommendations, Questions, and Answers

Started by Brian Mitchell44 · · 👁 235 views · 3.3K replies

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Participants Brian Mitchell44ironbear6rapidfalcon22David Mitchell4Ashley Torres29Karen Moore64Lawrence Hall2Timothy Newman14Donna Martinez95neonridge8Michelle Ward3Amanda Myers3silentorca18jadeskipper18Kevin Bishop2mistyrider14shadowraven21Michael Sanchez7Grace Hernandez53Jesse James5Matthew Gray7ALaura Bailey3granitewalker17 …
Timothy Flores62 Timothy Flores62 Newcomer
5 messages
joined Aug 2011
#2161 ·
I was wondering if anyone might know what the shortest possible turnaround time is for a priority letter—one that's technically supposed to be delivered as quickly as possible. This would just be for something being sent within the same city.
Zachary Peterson6 Zachary Peterson6 Member
23 messages
joined Oct 2013
#2162 ·
I mean, it should probably show up tomorrow. There’s just no way it’s getting here any sooner than that, I guess.
electriccrane52 electriccrane52 Newcomer
3 messages
joined Sep 2011
#2163 ·
Is it permissible to list a minor, specifically someone between the ages of 14 and 18, as the recipient?
Zachary Peterson6 Zachary Peterson6 Member
23 messages
joined Oct 2013
#2164 ·
electriccrane52 said:Can I list a minor—like someone between 14 and 18—as the recipient on this?

Yeah, you can totally do that.😉
Timothy Flores62 Timothy Flores62 Newcomer
5 messages
joined Aug 2011
#2165 ·
Zachary Peterson6 said:well, I suppose it should arrive by tomorrow; there really isn't any way it could get here sooner than that.

I was wondering if there might be any possible way to have it delivered on the same day, maybe within just a few hours? 😢
Zachary Peterson6 Zachary Peterson6 Member
23 messages
joined Oct 2013
#2166 ·
Lisa Vaughn21 said:Is there any way to get it delivered on the same day, like within just a few hours? 😢

Maybe try HP Express; I'm pretty sure they can pull that off if you need it fast.😉
electriccrane52 electriccrane52 Newcomer
3 messages
joined Sep 2011
#2167 ·
Zachary Peterson6 said:Yes, you certainly can.😉

Thank you.👋
Hannah Ortiz90 Hannah Ortiz90 Newcomer
6 messages
joined Sep 2011
#2168 ·
Up until now, my interactions with the USPS have been relatively painless (assuming you overlook their general inability to actually understand their own pricing structures ☕), but lately, I’m starting to lose my patience 🙂

Today marks the second time a fellow forum member has reached out to tell me that a package I sent—sent specifically with prepaid home delivery (which was clearly marked on the receipt and even had the doorstep delivery sticker slapped right in front of me)—ended up requiring them to go down to the local post office to pick it up themselves 😠

I honestly cannot wrap my head around why they charge for a service they clearly aren't providing; it’s especially infuriating since I make it a point to verify if the recipient's area even supports home delivery beforehand (given how inconsistent some branches can be), all for packages that don't even weigh more than eight ounces 😠
Joshua Watson Joshua Watson Newcomer
3 messages
joined Apr 2016
#2169 ·
Hannah Ortiz90 said:I’ve pretty much had nothing but good experiences with my local USPS branch (assuming you ignore how clueless they are about their own rates ☕), but lately, I’m starting to lose my cool 🙂

Today was the second time a fellow forum member reached out to tell me that a package I sent—with prepaid home delivery clearly selected (it was on the receipt, and they literally slapped the home delivery sticker right in front of me)😠—ended up being held at the post office for her to pick up manually.

I don't get why they charge for the service if they aren't actually providing it. Especially since I make a point to ask beforehand if the destination zip code even supports home delivery (since some branches don't), and we're talking about tiny little packages weighing maybe 8 ounces 😠

Maybe nobody was home?🤷
Nicole Lee4 Nicole Lee4 Member
21 messages
joined Oct 2007
#2170 ·
Zachary Peterson6 said:Look, I’m telling you straight: if the package isn't some massive crate, he really should be the one dropping it off at the post office, especially if it weighs under a pound or so. Just weigh the thing! Check the scale first. It’s not like the USPS carriers are pack mules meant to haul thirty separate one-pound boxes on their backs all day. Common sense, right?😢

Look, let's be real here—he isn't obligated to go out of his way to deliver a ten-pound package if there aren't even any deliveries scheduled for that route. It just doesn't make sense.🙂

I’ve got recommendations and standard letters ready to go—they weigh about two pounds.

Honestly, those mail carriers can be even more unreliable than a pack of stubborn mules. I’ve actually seen it happen—out in those remote rural areas, the sheer weight of the packages they’re lugging around is enough to snap the damn axles off their delivery vehicles.
Nicole Lee4 Nicole Lee4 Member
21 messages
joined Oct 2007
#2171 ·
Hannah Ortiz90 said:I honestly don't get why they charge for that service if they clearly aren't actually providing it—especially since I make it a point to ask beforehand whether the recipient's local post office even offers that option (since, you know, some branches just don't have that capability). Plus, we aren't even talking about massive shipments here; these packages aren't even weighing more than 8 or 9 ounces. 😠

It’s honestly pathetic. They can see perfectly well whether the specific USPS branch you're sending to supports package delivery or not.
If they offer the service, they need to fulfill it, regardless of how light the package is.
Hannah Ortiz90 Hannah Ortiz90 Newcomer
6 messages
joined Sep 2011
#2172 ·
Melissa Morgan77 said:Maybe they just weren't home?🤷

I actually went ahead and double-checked this information myself—though clearly, I was wasting my breath—and according to the rules, if someone isn't home, the mail carrier is required to make two attempts a day (morning and afternoon) for the next five days, or however long the package sits at the local USPS office.

Look, it’s beyond obvious that they aren't following their own internal protocols, but if adhering to their own regulations is such an exhausting burden for them, why don't they just scrap the rule entirely and stop charging us for services they fail to provide in the first place? * 🤷

p.s. * Or even more pathetic, which is what happened to me personally: I received a package that had already been prepaid for shipping, only to have the mail carrier attempt to charge me an additional $1.75 for delivery right in front of my eyes, despite the shipping label clearly stating it was already handled. 😠
The moment I demanded a receipt and questioned why on earth I should be paying for the exact same service twice, he backed off immediately. ☕
Zachary Peterson6 Zachary Peterson6 Member
23 messages
joined Oct 2013
#2173 ·
Hannah Ortiz90;35936673 said:I checked that info too (but obviously it was a waste of time)—apparently, if someone isn't home, the mail carrier is supposed to come by twice a day (morning and afternoon) for the next five days as long as the package stays at the local post office.

hehehe🤣 okay, sorry, but I honestly have no clue who on earth would be expected to hand-deliver a package to your doorstep twice a day for five straight days????🙂🙂 🙂 Seriously though, I don't know where you heard that, but you definitely misread the situation. A mail carrier doesn't just circle one single address all week acting like they're working exclusively for you.😂 😍 😁
Nicole Lee4 Nicole Lee4 Member
21 messages
joined Oct 2007
#2174 ·
Hannah Ortiz90 said:I went ahead and double-checked that information myself—though clearly, I was wasting my breath! Apparently, if nobody is home to receive the delivery, the mail carrier is required to make two separate attempts every single day (once in the morning and once in the afternoon). They have to keep that up for five consecutive days, or basically, for as long as that package sits waiting at the local post office.

Look, it’s more than obvious at this point that they aren't even following their own rulebook. But honestly? If enforcing these policies is such a massive, exhausting headache for them, why not just scrap the whole thing? Why continue charging us for services they clearly aren't even providing? 🤷

And honestly, if you want to talk about truly pathetic service—I’ve been there too. I received a package that was clearly marked as prepaid, yet right in front of my eyes, the delivery driver actually tried to charge me an extra fee! He was looking directly at a perfectly legible shipping label that showed everything had already been paid for, but he still attempted to collect more money from me on the spot. It was just ridiculous. $1.75 Regarding the delivery—which, like I mentioned before, is already paid for— 😠
He bailed on me the second I asked for an itemized receipt and questioned why I’d be footing the bill twice for the exact same service. ☕

tih $1.75 It’s on you to settle the bill. Honestly, I have no idea why they decided to make the whole process such a convoluted, ridiculous mess. It just doesn't make any sense.
Even if he didn't charge you for it—even if he actually handed over the package—he still essentially gave you those... $1.75 Out of my own pocket.
Hannah Ortiz90 Hannah Ortiz90 Newcomer
6 messages
joined Sep 2011
#2175 ·
Zachary Peterson6 said:haha🤣 look, I honestly have no idea who on earth would be expected to hand-deliver a package to your doorstep five times a day, twice a day. 🙂 🙂 🙂I truly don't know where you got that impression, but you’ve clearly misinterpreted things; a mail carrier doesn't just follow a single route all week solely to cater to one person.😂 😍 😁

Please, refrain from addressing me as if I am intellectually deficient; such condescension speaks volumes about your interpersonal conduct—and quite frankly, about your professional ethics, given that you seem to work in the postal industry.

Who told me?
Two employees at my local USPS branch, along with a representative on the HP customer service line.
There is your answer.
But I suppose I must be the one misinterpreting everything, much like how I "misunderstand" whenever they try to charge me arbitrary fees instead of the rates clearly listed on the official website—which always seems to result in them suddenly backing down once they realize I actually know how to check the pricing.

If I am paying for a service in good faith, expecting that service to actually be rendered is hardly my fault just because you and your colleagues either lack the competence or simply lack the desire to do your jobs.
Fix your policies and we can move on.
Hannah Ortiz90 Hannah Ortiz90 Newcomer
6 messages
joined Sep 2011
#2176 ·
Nicole Lee4 said:They're technically supposed to charge you those extra $1.75 cents. I honestly have no clue why they set up such a nonsensical system in the first place.
And if they didn't actually charge you, but handed over the package anyway, then they basically paid those $1.75 out of their own pocket.

So, let me get this straight: they’re essentially obligated to bill me twice for the exact same service, even though it's already been paid for? 😕
What is even the point of offering home delivery if I'm expected to pay for it all over again—provided the mail carrier happens to be in a decent mood?

What a brilliant policy, truly. 👏

p.s. In case you didn't catch it, the guy backed off from charging me the second I brought up the invoice and the whole double-billing absurdity. 😁
Nicole Lee4 Nicole Lee4 Member
21 messages
joined Oct 2007
#2177 ·
Take a look at the section regarding package rates—once you dig into those numbers, you'll see they really should have charged you $1.75
.

Though, honestly? Sometimes it’s just easier to pay out of pocket rather than deal with the hassle
.
Hannah Ortiz90 Hannah Ortiz90 Newcomer
6 messages
joined Sep 2011
#2178 ·
Nicole Lee4 said:Take a close look at the shipping package section, and you'll realize they actually should have charged you. $1.75

Though, honestly, sometimes it’s just easier to pay out of pocket to avoid the headache.

It seems I am clearly failing to make you grasp simple logic here—I am not talking about those rare instances where someone sends a parcel without pre-paying the delivery fee (and even then, how that service is interpreted is all over the map since they charge $1.75 one day and waive it the next).

But...

Precisely because the recipient shouldn't be forced to cough up delivery fees when a package shows up at their doorstep—and frankly, I want it delivered to my house rather than having to trek down to the local USPS office myself—I pay the full amount upfront at the counter.
Then, the clerk has the audacity to try and re-charge me for a service that has already been settled. ☕
The part that truly baffles me is why, according to your "logic," I would be expected to pay for the exact same thing twice.

It’s the same absurdity as if someone sent me a letter with the postage already stamped, only to have the mail carrier demand that I pay for that very same stamp again upon delivery.
Joshua Watson Joshua Watson Newcomer
3 messages
joined Apr 2016
#2179 ·
Nicole Lee4 said:Take a look at the shipping section. You’ll see they actually should have charged you extra. $1.75

Sometimes they just eat the cost themselves.

Looks like everyone's bickering...

I don't really care about that part. I just realized there are two ways this goes down: picking up a package at the post office versus having it delivered to your door. The second option is pricier, which is why they scrapped the old system where you could still pay at the doorstep $1.75 since you already covered the fee at the post office. It used to all be one flat rate, so obviously you were paying for $1.75.
Every girl selling clothes online feels the same way about this. 🤷
If anyone can make sense of this, how does it actually work in the end?

And why on earth would they pay out of pocket if there's a standard rule for it??
Nicole Lee4 Nicole Lee4 Member
21 messages
joined Oct 2007
#2180 ·
Look, I’m really not trying to start an argument here; I was just attempting to explain how this works (though clearly, I failed miserably)

Basically, if a package has a shipping label attached, the delivery is already paid for, and the recipient shouldn't be charged a single cent.
However, if that label isn't there, then you run into those infamous $1.75 issues.

The drivers actually end up paying out of their own pockets. If it takes them thirty minutes to argue with a customer when they have 60 packages left in the van to deliver by 2:00 PM, they lose money. Plus, they can't even generate receipts on the spot because they don't know if the delivery will actually go through.

When the driver gets back to the FedEx station, they have to settle the books, and for every package delivered without a prepaid label, they have to cough up the cash themselves.
Nobody cares whether they actually collected the fee from you or just covered it themselves,

But the biggest headache is people confusing standard certified mail (which looks almost identical to a package) with actual FedEx shipments.
- Certified mail under a certain weight is meant to be picked up at the local post office.
- A standard package is brought to your door, provided delivery is requested.
- FedEx shipments are always delivered to your door and can weigh up to 110 pounds.

In any other scenario, they’ll just leave a notice for you.
They also leave a note if they tried to deliver something but nobody answered the door.

I strongly suggest that anyone who feels like they've been ripped off should try to clear this up right then and there at the door.
If the clerk at the local Post Office isn't kind enough to give you an answer, I'm sure the customer service center will be.

1-800-ASK-FEDEX

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