Reaching out because I picked up a new laptop about 8 months ago, specifically this one:
https://www.hp-store.com/product/hp-...n-6ec69ea/4925And I'm already dealing with this stupid issue.
Here’s the deal: When I right-click on the desktop, hit "new," and then try to select "folder," the system hangs for like 5 seconds before the option actually shows up. It just stutters. I don't know how else to put it, but you get the idea. 😁
I’ve tried everything—installed the best antivirus I could find, ran CCleaner, used malware scanners to hunt for Trojans or whatever junk is hiding there, but nothing worked. Then I went ahead and did a full factory reset. Still the same result.
The laptop is running Windows 10 Home.
Anyone have a clue what's causing this? Is it a software glitch or a hardware problem?
Has anyone else dealt with this?
If I can't figure it out, I'll just drag it to a repair shop, but I’d really rather avoid that if possible.
Thanks!