Wedding cakes and desserts
in Weddings ·
casualhawk27 said:Hey everyone, just wanted to jump on here and share my experience with Emma's bakery. I've been a regular customer there for years, and honestly, their pastries are incredible—I’ve never had a bad experience until last Saturday, when I decided I am officially done with them for good. So, my 4-year-old son picked his birthday cake out from them, and we wanted this blue cake with an edible little car on top. We placed the order on Wednesday for that Saturday, but then on Saturday, someone from the shop calls me saying they couldn't get the edible car. Is there anything else we can do? Well, I guess I reluctantly agreed to let them do a little racing track design instead. But when I showed up to pick it up, I seriously could not believe my eyes. It was just this plain, square, white cake with nothing but "Happy Birthday Ivanna Sr." written on it. No decorations whatsoever. I have never seen such a pathetic excuse for a cake in my life. They charged me $50 even though it wasn't even close to what I actually ordered. If you could have seen the look on my son's face—he was practically in tears—I swear I almost threw the whole thing right in the middle of their shop, but I couldn't, since I was supposed to be hosting 25 guests. To top it all off, once I finally tasted the cake, it was supposed to be chocolate with raspberry filling, but it was just your standard, basic chocolate. I mean, you just wouldn't believe it🤷
I've mentioned this on the food boards before, but I figured I'd repeat it here just in case.
They used to be amazing, but...
About three weeks ago, I picked up a huge assortment of pastries and grabbed two slices of cake while I was at it.
The hazelnut cake was actually pretty tasty, but the Black Forest was a disaster—the cherries were mushy and flavorless, and the sponge was just off.
We usually just stick to those creamy mixed treats we love; you know, the triple-layered delights, those southern-style comforts, the cream puffs, or the Raffaello style ones.
They were honestly terrible—just pure margarine goodness. They looked fine, just like always, but the taste was totally gone.
The best way to tell how much they've slipped is that I used to buy double the amount and nothing lasted until the next day, but this time, I ended up tossing more than half of it after just three days!
I stopped by on a Monday, so maybe they were just leftovers from some big wedding event?
Such a shame. 😢
It feels like a classic case of a business getting a bit too successful and trying to cut corners to maximize profits.
Maybe if you guys check in and let them know people are starting to notice the quality dip, they'll get back on track and make everything perfect again!