Andrew Murphy5 said:Looks like you got stuck with some cheap junk that obviously fell off the back of a truck—someone's trying to make a quick buck off you. Take it back and get your money back. Honestly, I’d rather just go with laminate from $10 than deal with this headache.
All that cash spent and not even a decent spec sheet. What a joke.
Yeah, unfortunately we're fully aware of that... I mean, when you actually hold the flooring in your hands and feel the difference between what he has in his shop versus what actually showed up, it's night and day. 😢
Partly because of all that damaged stock caused by shipping and storage issues, his next move was trying to count how much he had left so he could short us on the install—basically hoping if there wasn't enough to finish the job, we'd just leave one room empty until he gets more, hahaha!
Ashley Mendoza6 said:Look, you have to understand that there is a massive difference between raw lumber and finished flooring. It’s night and day.
So—if he’s showing you a polished, oiled floor in the showroom, don't expect it to look identical to the raw material I’d be hauling over to install for you.😉
Regarding the color: if it looks too pale, we can always tone it down a bit. If it’s looking too red for your taste, I can add more oil. Honestly, natural oak doesn't even come out red on its own, so we usually have to stain it anyway—you could practically make it neon orange if you really wanted to...
The one thing I can't fix, though, is the grade. If you opted for Grade 1 or Grade 2, you shouldn't be seeing heavy knots, insect holes, or major imperfections.
And listen, if he signed off on a delivery range of 0.5 to 2 feet, that doesn't mean every single plank is going to be two feet long. If that were the case, I'd basically be sawing through half a tree just to get three planks! Finding top-tier, premium wood is hard enough in standard lengths, let alone in extra-long pieces...
Unless he actually signed a document explicitly stating, "We will deliver planks between 2 and 3 feet long," I wouldn't go expecting much on that front.
Edit: You end up cutting the flooring at the edges anyway. Having about 30% shorter planks is perfectly fine, provided the room you're working in isn't longer than, say, 50 feet. You're going to have to cut them regardless.
Of course there's a difference... but we aren't talking about raw planks here. This is finished flooring that requires absolutely zero extra finishing work... the deposit paperwork clearly states it's "finished, sanded without beveled edge, model relax."
The guy is actually lying now, acting like he didn't know it would need polishing just so he can try to squeeze more cash out of us, even though his own order explicitly says "finished, sanded."🤣
Ashley Mendoza6 said:Look, you have to understand that there is a massive difference between raw lumber and finished flooring. It’s night and day.
So—if he’s showing you a polished, oiled floor in the showroom, don't expect it to look identical to the raw material I’d be hauling over to install for you.😉
Regarding the color: if it looks too pale, we can always tone it down a bit. If it’s looking too red for your taste, I can add more oil. Honestly, natural oak doesn't even come out red on its own, so we usually have to stain it anyway—you could practically make it neon orange if you really wanted to...
The one thing I can't fix, though, is the grade. If you opted for Grade 1 or Grade 2, you shouldn't be seeing heavy knots, insect holes, or major imperfections.
And listen, if he signed off on a delivery range of 0.5 to 2 feet, that doesn't mean every single plank is going to be two feet long. If that were the case, I'd basically be sawing through half a tree just to get three planks! Finding top-tier, premium wood is hard enough in standard lengths, let alone in extra-long pieces...
Unless he actually signed a document explicitly stating, "We will deliver planks between 2 and 3 feet long," I wouldn't go expecting much on that front.
Edit: You end up cutting the flooring at the edges anyway. Having about 30% shorter planks is perfectly fine, provided the room you're working in isn't longer than, say, 50 feet. You're going to have to cut them regardless.
Heaven knows I haven't been messing with the color or adding any stains... I'm not paying extra for the flooring just so I have to babysit him for another hundred bucks $67 per square foot... no chance!!
Ashley Mendoza6 said:Look, you have to understand that there is a massive difference between raw lumber and finished flooring. It’s night and day.
So—if he’s showing you a polished, oiled floor in the showroom, don't expect it to look identical to the raw material I’d be hauling over to install for you.😉
Regarding the color: if it looks too pale, we can always tone it down a bit. If it’s looking too red for your taste, I can add more oil. Honestly, natural oak doesn't even come out red on its own, so we usually have to stain it anyway—you could practically make it neon orange if you really wanted to...
The one thing I can't fix, though, is the grade. If you opted for Grade 1 or Grade 2, you shouldn't be seeing heavy knots, insect holes, or major imperfections.
And listen, if he signed off on a delivery range of 0.5 to 2 feet, that doesn't mean every single plank is going to be two feet long. If that were the case, I'd basically be sawing through half a tree just to get three planks! Finding top-tier, premium wood is hard enough in standard lengths, let alone in extra-long pieces...
Unless he actually signed a document explicitly stating, "We will deliver planks between 2 and 3 feet long," I wouldn't go expecting much on that front.
Edit: You end up cutting the flooring at the edges anyway. Having about 30% shorter planks is perfectly fine, provided the room you're working in isn't longer than, say, 50 feet. You're going to have to cut them regardless.
Man, he didn't sign off on a single thing for my benefit... it’s not explicitly stated anywhere, but surely there's got to be a section in those flooring specs that lists the available lengths, right?
I swear, I’ve been staring at this screen forever and I still can't find those damn specs anywhere. 🙄
So, like, about 60% of them showed up as these ridiculously massive 6 to 10-foot boards.
Ashley Mendoza6 said:Look, you have to understand that there is a massive difference between raw lumber and finished flooring. It’s night and day.
So—if he’s showing you a polished, oiled floor in the showroom, don't expect it to look identical to the raw material I’d be hauling over to install for you.😉
Regarding the color: if it looks too pale, we can always tone it down a bit. If it’s looking too red for your taste, I can add more oil. Honestly, natural oak doesn't even come out red on its own, so we usually have to stain it anyway—you could practically make it neon orange if you really wanted to...
The one thing I can't fix, though, is the grade. If you opted for Grade 1 or Grade 2, you shouldn't be seeing heavy knots, insect holes, or major imperfections.
And listen, if he signed off on a delivery range of 0.5 to 2 feet, that doesn't mean every single plank is going to be two feet long. If that were the case, I'd basically be sawing through half a tree just to get three planks! Finding top-tier, premium wood is hard enough in standard lengths, let alone in extra-long pieces...
Unless he actually signed a document explicitly stating, "We will deliver planks between 2 and 3 feet long," I wouldn't go expecting much on that front.
Edit: You end up cutting the flooring at the edges anyway. Having about 30% shorter planks is perfectly fine, provided the room you're working in isn't longer than, say, 50 feet. You're going to have to cut them regardless.
So, if you’re looking at a 1,100 square foot place and you end up with like 30% extra flooring just because of all those random 15 to 24-inch gaps... what the hell are we even supposed to do with that? I mean, once you start cutting everything down to fix the waste, what is this thing even going to look like by the time it's finished? Is there actually enough left to make it look decent? 😕 ..
