Timothy Kim60 said:BTW Meanwhile in Canada...
eDigital is hitting some whole new lows, based on the latest chatter over on the PC hardware forums:
- They’re playing dumb about not receiving phones sent in for warranty claims; it’s been six months and there's zero word from them. It honestly looks like the wife just didn't know how to fight back—she probably should have filed a formal complaint immediately.
- They’re peddling junk TVs. Apparently, through a technician buddy in Denmark, someone tracked a serial number and found out eDigital is buying and selling defective factory stock (which explains why they only offered a measly one-year warranty)
I mean, obviously you gotta take everything you read online with a massive grain of salt, but it seems like being shady is pretty much their bread and butter at this point. :klap:
Hmm, that sounds a little sketchy to me. I don't think any shop could actually survive with a business model like that, and honestly, nobody in the world operates normally if they're doing stuff like that. Like, if they're selling refurbished components, that has to be clearly stated. I actually bought an SSD from them once. It showed up factory-sealed, arrived in five days, worked exactly as advertised, and I even got a 5-year warranty—which was way better than some of the local shops around here that offer way less... I think people were talking about that too. My guess is the woman either bought a refurbished phone without realizing it, or maybe she just messed up the process, because if she had sent the phone in for warranty the right way, she would've had a tracking number and known exactly when it was delivered or not. On the flip side, I actually had a similar nightmare myself. I had a brand new HDD die on me after just a few days, so I sent it back to Best Buy. I sent it via regular mail without a tracking number, and the drive just vanished into thin air... Best Buy claimed they never got it, and I couldn't even get a hold of the mailman to figure it out. It was a total mess. So, anyone thinking that Americans in other countries are somehow inherently dishonest is totally deluded. You've got assholes, careless people, and trashy companies everywhere, and IMO, I'd trust a stranger overseas more than some local guy to not screw me over, just based on my own experiences with folks here... Not to mention, under US law, it’s supposed to be clear that you're entitled to a new warranty if things break during the coverage period, but half the time no one gives it to you and you practically have to sue them just to get what's rightfully yours. That doesn't seem to be an issue elsewhere, so nobody really brings it up...
So, yeah, it's a simple equation: stay sharp. Just be careful about what you buy and how you handle returns, and you'll probably be fine. If it says there's a shorter warranty or no manufacturer's warranty, just don't touch it...
I used to be that guy too, paying 20-30% more just to shop at a big-name retailer like Best Buy. I thought, hey, it's a major US store, they have locations in my city, it's convenient. Well, they screwed me over several times, and now I'm just sitting here wondering, what was the point? Who am I even giving my hard-earned cash to? You think they actually care about you just because you shopped there? Man, they don't give a damn about you—they're all just corporate drones. If I don't have to pay a cent more than necessary, I'm not doing it...