Richard Howard55 said:I tried sending my statistical report through PayPal, but the site won't even let me in. Is anyone else running into this?
This is my second attempt today. At first, it actually let me submit, but then it told me I needed an upgrade—which I couldn't get to work no matter what I did.
Now, I can't even load the homepage. 😕
By Thursday, I was absolutely losing my mind. I called their customer service line, and some woman kept me on hold for half an hour just to walk me through clicking things on my screen, only to eventually conclude that the problem was "just my internet connection." I won't even dignify her arrogance and blatant attitude with a comment—it’s like she expected me to be a software engineer just because I don't know where every single setting is hidden in the interface she's describing.
Then, around 3 PM, the site finally started working again so I managed to send the report, only to have them call me on Friday admitting it was actually their mistake all along. As if that wasn't obvious from the start! Seriously, it's not like my computer suddenly decided to change its own settings overnight just to spite the IRS website.
Look, they need to function properly for at least four days out of the year, and right now, they're failing me.