#2261 ·
Lawrence Castillo76 said:BetMGM has been dragging their feet for 10 days now—they're totally stalling on paying out a decent win. I sent over all my verification docs, and they gave me the whole "give us 72 hours to process" routine. Now they're claiming they sent an email to wrap up the verification, but I haven't seen a single thing in my inbox. My email is working perfectly fine, so there's zero excuse for them not hitting my inbox. Has anyone else dealt with this nonsense, or does anyone have a suggestion on how to handle these guys?
Man, I went through the exact same thing during my first withdrawal attempt (never got that "sent" email they kept insisting on), but once I actually reached out and gave them a hard time, they resent it and everything cleared. But here's the kicker—right after that, they limited my account so I could only bet $1 per hand or whatever, so yeah, that was the end of my relationship with them. Things might have shifted slightly in the last couple of years, but honestly? I doubt it. Just stay patient, keep your arguments logical and firm, and you'll eventually get your cash.