Mail & Shipping - Recommendations, Questions, and Answers

So, my cousin sent me some Ugg boots from California back on February 19th. I was just sitting there waiting for them to show up at my house, but nothing. Zilch. Then she calls me yesterday to tell me they actually got sent all the way back to her! You've gotta be kidding me, right? Apparently, the package says nobody was home to pick it up. So, I call the local post office, and they give me this whole story about how the mail carrier who was supposed to deliver it is out on sick leave. They basically told me if we call him, he’ll probably just claim he left a notice—even though he definitely didn't—and since there's no proof either way, we're stuck. Now she's being forced to pay for shipping all over again just because the USPS messed up. Is there actually any way to prove anything here, or am I just out of luck?

Drew Gonzalez75 said:Why wouldn't they just refund you the actual amount you listed?
Well, because that's literally the whole point of declaring a value, right? Duh.

Look, if it was sent via standard recommended shipping and nobody actually declared a specific value, then yeah, you're probably stuck with just getting five times the postage back. That's how it works.

So, that shipment I was talking about finally crawled its way here—thirteen whole days later, mind you—and that’s with supposedly "priority" shipping. 😲 🙄

She probably just lost her way somewhere and ended up wandering around aimlessly...

Michael Sanchez7 said:She probably just lost her way somewhere and ended up wandering around...

Honestly, if you’re traveling from California to Cleveland, it’s actually quite easy to lose your bearings. 🙄
Anyway, I'm just glad she made it back in one piece. ☕

Honestly, I’d much rather just get a standard package with the value clearly marked than deal with some "certified" shipment. I don't know, there’s always a catch with those insured ones, right? 🤷

Angela Flores76 said:And honestly, she could have easily gotten lost traveling from California to Cleveland. 🙄
Anyway, I'm just glad she made it. ☕

Believe me, there is 🤣

I shipped a package to Cleveland 11 days ago, and still nothing! At this point—honestly—I’m starting to lose hope it’ll even show up...👎

How long am I supposed to wait before I can actually file for a refund?

So, I’ve been scrolling through all your stories here, and it’s got me wondering about a package I sent back on March 30th from Cleveland to NYC. It still hasn't shown up. I’ve got the receipt right here in my hand—should I actually start hunting it down, or is it just going to magically materialize after two weeks like that one shipment with Electric?

Also, quick question: has anyone dealt with shipping stuff over to Canada lately? I’m trying to figure out the costs for a specific request, but I’m totally lost on how they handle payments. Do you guys pay via a standard domestic account or something else?
If anyone has the inside scoop, please let me know so I can pass the info along to my girl....

Does anyone actually know how long a package sits at the post office before they just send it back?

Chris Collins6 said:Does anyone know how long a package sits at the post office before they send it back?

I'm pretty sure it's 5 days, then it just heads right back to the sender.

Nicole Garcia said:I sent a package to Cleveland 11 days ago and it still hasn't arrived! I'm starting to lose hope that it'll ever show up...👎

How long am I supposed to wait before I can actually file for a refund?

Once the 14-day mark hits, you initiate a claim, and then they have to investigate its whereabouts. That claim goes to the recipient, who has to formally state that the shipment was never received and sign off on it. Once that's done, the claim cycles back to you, and you get notified that the package couldn't be located—along with an apology and a promise to refund a specific amount. Then, a few days later, the money hits your account. It’s that simple.

granitemaker13 said:So, reading through all your experiences here, I have to wonder: what is going on with the package I sent on March 30th from Cleveland to NYC? It's still missing. I have the receipt, but should I start hunting for it now, or will it just magically appear after two weeks like it did for Electric?

And one more thing: has anyone here sent packages to Canada? I have an inquiry, but I'm not sure how much shipping costs or how they handle payments (is it via a standard domestic account or something else?)
If anyone has any insight, please let me know so I can pass the info along to my friend....

Hmm, yeah, that definitely should have reached NYC by now. Tell the person waiting for it to check in at the local post office; sometimes a notification slip gets missed, even though they're sitting there with the package. Just give them the tracking number. 🙂

As for Canada, I haven't a clue. I once sent a small registered package to Germany, paid the $10 registered fee, and it arrived within a week. 🙂

Chris Collins6 said:Does anyone know how long a package sits at the post office before they send it back if we don't pick it up???

5 days.

So, I was just sitting here thinking about it, and it looks like Cleveland was the stumbling block for me, granitemaker13, and Nicole Garcia alike. 😲

Thanks, Angela Flores76!
Isn't that area basically the Bermuda Triangle of Cleveland? 😂😂😂
It feels a bit off to me. So far, they've only swiped a single envelope—and it wasn't even certified mail! Now I'm actually getting worried.

So, my package finally made its way to NYC yesterday after being stuck in transit since March 30th.😕 Honestly, I’m just relieved it actually showed up...

My package wandered its way over to Cleveland and finally made it back home 😂 after 14 days. The old guard didn't even bother leaving a delivery notice for the customer!!!😠

Well, it finally happened to me too.
I sent out three packages on March 24th; two of them vanished into thin air, while one actually arrived within a few days...
Supposedly they made it to Florida, but who knows where they went from there... I filed claims and now I'm just playing the waiting game. They’re supposed to contact me by Friday if they track anything down... something like that. Anyway, I'm just waiting for a call from USPS...
...Sigh...
By the way, I haven't paid any of those $5.00 you guys are talking about; I'm just going through the $1.75 claim process...🤔

It looks like everyone's stuck in the same boat... I had a package sent by city2 and it still hasn't shown up either... and I think it's been almost two weeks already...

Got a few quick questions here... if I'm shipping out a box of boots, do I need to wrap the whole thing in white paper or does the color actually matter? Also, am I required to use those standard plastic zip ties for the package? And just checking, is the shipping rate $5.00 for anything up to 5kg?

I’ll just wrap the box in tape and then cover it with paper—simple enough. No one needs to know what's actually inside. 🤣
Up to 5 kg is $5.00, assuming the value stays under $33. If you’re looking at something worth $63, expect to shell out roughly $6.25
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