Ronald Hernandez15
Newcomer
6 messages
joined Jan 2005
1. She treated me like I was completely brainless—she never once asked how I was doing or even bothered to look me in the eye. She just sits there, eyes glued to the computer screen. An entire exam lasts maybe two minutes, during which she stays mostly silent, and whenever I actually try to ask a question, she just shrugs her shoulders at me. Honestly, the woman clearly hasn't a clue what she's doing.
2. To make matters worse, she completely overlooked my terrible blood and urine results—she actually checked off the box for leukocytes when they were at 8!!! My primary care physician absolutely lost it when she saw that.
3. Every single time I tried to ask for clarification, she just brushed me off, telling me that everything was already written on those scraps of paper she dumped in front of me at the start, or that I should just go check their website.
4. Then there was the recent swab result, which was an absolute disaster. Instead of actually picking up the phone to discuss it with me, she just left some vague, half-baked prescription for the nurse. Naturally, I had to be the one to call them myself—they’re so cheap they won't even answer the phone properly, despite the fact that I needed urgent information. When I requested that my doctor call me back, she flatly refused, claiming "that isn't our practice" and insisting that "it's all on the paperwork." Typical.
5. They also never issue receipts for their services—someone really ought to report them to the IRS.