silverbadger said:So, did you ever hear back from them? What was the verdict from the Treasury?
In my case, Java just crashes right after I sign the form, but before the protocol is even downloaded. I click on Close, restart REGOS, and it just crashes at the exact same spot every single time. The forms are being submitted correctly and everything looks perfect, it's just this annoying Java window that keeps messing me up.
Windows 7 64-bit
Blind, we’ve hit a bit of a snag, but honestly, it isn’t even our fault. The IRS is reporting that they can't run on Java 1.7, yet they're also aware that the systems used for tax filings won't function on 1.6. They’re working on a fix right now, supposedly trying to find a way to make everything compatible with Java 1.7 so the IRS systems finally play nice together. I actually reached out to ask them what we're supposed to do in the meantime—because constantly uninstalling and reinstalling different versions of Java just to satisfy specific modules is becoming a massive headache—and their answer was basically, "there's no other way." They mentioned that some people are managing by using one computer running Java 1.6 for certain tasks and a second computer running Java 1.7 for others. I told them that sounds pretty ridiculous for those of us who only have a single workstation. They claim everyone is aware of the situation and they're working on a solution. For now, my only workaround is to download Java 1.6 whenever I need to use Regos, and then wipe it out to install 1.7 whenever I have to jump onto the IRS site. It's a tedious cycle, but until they get their act together and sync the versions, that's exactly what they told me I'd have to do.
Based on exactly what you described, I run into that specific form in those exact spots. It keeps asking me for a signature, but then the moment I actually try to sign it, I get an error message. That’s the word from the folks over at the IRS.