IRS and Tax Filing Issues

Hey there,
is it actually possible to file my business premises through the IRS portal using a different computer where I have the software installed, or am I strictly required to use the specific machine that's connected to the cash register?

I’m having a bit of trouble entering my data regarding the mailing address; I can't seem to select a city or anything else because the drop-down menus just aren't appearing in those fields. I guess I was wondering if anyone else is running into this same issue?

Even that little link for the interactive map isn't working for me—it just shows some orange script error message right underneath it.

Everything else seems to be going through without any hiccups, though.

I’m having a bit of trouble trying to enter my address details within the shipping area; I just can't seem to select a city or fill out any of those specific fields because the dropdown menus aren't appearing at all. I was wondering if anyone else is running into this same issue?

Even that little link for the interactive map isn't working for me—it just shows some orange script error message right underneath it instead of loading the map properly.

Everything else on the form seems to be working perfectly fine, though.

Larry Edwards3, you're right... it isn't working for us either. We've been trying everything, but we're getting nowhere. And what exactly are we supposed to enter in the opening date field? The system is forcing us to select today's date, which makes absolutely no sense if we're trying to input the actual start date of operations.

It’s clear the system hasn't actually gone live yet. Did you happen to get someone on the phone who could confirm that this functionality is still broken?

At this rate, how are we ever going to finish entering all this data for our entire client list? They are losing their minds over here!

I'm having the same issue on Chrome where the address bar menu just won't show up. On Edge, it’s hit or miss—it works for some clients but totally flakes out on others...
I'm guessing they haven't quite finished ironing out all the kinks yet.

dustyscout8 said:Larry Edwards3, you're right... it isn't working for us either. We've been trying everything, but we're getting nowhere. And what exactly are we supposed to enter in the opening date field? The system is forcing us to select today's date, which makes absolutely no sense if we're trying to input the actual start date of operations.

It’s clear the system hasn't actually gone live yet. Did you happen to get someone on the phone who could confirm that this functionality is still broken?

At this rate, how are we ever going to finish entering all this data for our entire client list? They are losing their minds over here!

I haven't reached out to them just yet.

You should enter today's date, or rather, the specific date when you are verifying the information. It's not meant to be the actual opening date.

Luckily, I only handle my own small LLC, so while it's tiny, I'm really hoping they fix this glitch soon so I can finally get everything submitted.

I wonder if there might be some sort of issue on our end with technical support? Maybe something involving Java or Firefox, I'm not entirely sure.

I’m a little out of the loop here, please excuse me... we only issue transaction accounts and never handle any cash collections, so are we actually required to register that business location? I mean, it's possible we might need it down the road, or maybe one day we'll have to accept cash...

I am at a complete loss here because nothing about this system seems to make any sense. For instance, when we attempt to enter a business space designation marked as number one, the system immediately flags it, claiming that a space with that specific designation already exists. Has anyone else run into this particular roadblock?

We haven't been able to determine if this is an issue stemming from Chrome or Edge, but even on mobile, nobody is getting a response. We actually managed to successfully input some data for one client, which allowed certain details to save, but that was a fluke.
Every single time we attempt to file for a different client, we encounter a brand new hurdle. Take this one case: a client owns both a coffee shop and a gym at the same location. They operate on entirely different schedules—the coffee shop is open from 7:30 AM to 11:30 PM, while the gym runs from 8:00 AM to 10:00 PM on weekdays and 8:00 AM to 9:00 PM on Saturdays. The interface only provides a single field for operating hours, making it impossible to list them separately for the cafe and the gym. It is a total mess. If anyone has dealt with this exact scenario, I would appreciate an explanation. 😢 Everything is located at the same physical address and falls under the same business premises.

I have a question for my fellow bookkeeping service owners out there: regarding the data submission for business premises and similar details, are you submitting this information for every client listed on your digital certificate (since most of our services already hold power of attorney for the IRS), or are you leaving it up to the clients to handle it themselves? How have you structured your workflow or what is your long-term strategy here? Also, are you planning to charge an additional fee for handling this specific task? I’m hearing all sorts of different approaches from people, so I want to make sure I figure out the best way to handle this ahead of time.

dustyscout8 said:Larry Edwards3, you're right... it isn't working for us either. We've been trying everything, but we're getting nowhere. And what exactly are we supposed to enter in the opening date field? The system is forcing us to select today's date, which makes absolutely no sense if we're trying to input the actual start date of operations.

It’s clear the system hasn't actually gone live yet. Did you happen to get someone on the phone who could confirm that this functionality is still broken?

At this rate, how are we ever going to finish entering all this data for our entire client list? They are losing their minds over here!

Hey, just wanted to give a quick heads-up—it finally worked for me!!! I just double-checked everything. Give it another shot 🙂

I ended up using Chrome

Larry Edwards3 ..we’re stepping back for now.. we decided to pass because we already have enough on our plates🙂 today is a break;🙂

Brenda Chase3 -.--from what I can see, we’re going to end up handling everything ourselves for all the clients, and there’s absolutely no mention of us being compensated extra for it.. though we never charge anything additional anyway.. Of course, we’re just the staff.. we don't make the executive calls... but it really wouldn't be a bad idea to charge more, considering we're essentially performing the duties of the Social Security Administration, health insurance providers, the IRS, and everything else in between; they've offloaded every single responsibility onto us.. and now they're adding this to the pile!

We almost managed to pull it off just now, but we're still hitting a wall at the stage where we enter the business premises code, which is number 1 . The system keeps flagging an error claiming a business space with that exact designation already exists. Has anyone else run into this specific glitch?

Additionally, regarding the activity code section, it keeps demanding both the start date for the OD and the start date for the DO ... I'm left wondering which date they actually want here. Is it the official commencement of operations, or just today's date? :-) Managing these dates is a total nightmare because their calendar interface is incredibly clunky—even on my machine, and I'm running Chrome... what a complete headache 😢

dustyscout8 said:We almost managed to pull it off just now, but we're still hitting a wall at the stage where we enter the business premises code, which is number 1 . The system keeps flagging an error claiming a business space with that exact designation already exists. Has anyone else run into this specific glitch?

Additionally, regarding the activity code section, it keeps demanding both the start date for the OD and the start date for the DO ... I'm left wondering which date they actually want here. Is it the official commencement of operations, or just today's date? :-) Managing these dates is a total nightmare because their calendar interface is incredibly clunky—even on my machine, and I'm running Chrome... what a complete headache 😢

I suppose you should just put today's date everywhere, but leave the end date blank since the business hasn't ceased operations or anything like that. Does that make sense?

If you're having trouble managing those dates, maybe try zooming out by holding down the CTRL key and scrolling your mouse wheel... that way, you might be able to see the entire calendar properly, which should make picking a date a bit more intuitive.

As for the business premises code, I can't say for certain because I only have one fixed location with the code 01, and the system just automatically pulled that information from the database into the field where you enter the premises details.

I appreciate the effort, Ivy. We finally pulled it off, though God knows how we managed to get that workspace designation accepted after a hundred failed attempts... it finally took a single unit.
Now we’re facing a whole new set of headaches because nothing makes sense. We have plenty of cafes operating on all sorts of different schedules regarding holidays and special dates; it's different every single time, and we have no idea how to input all of this ahead of time. The rules state we have to report every single deviation from standard operating hours no later than the day itself—but who on earth is going to manage that and file everything in advance? They've lost their minds. We simply don't have the bandwidth for this kind of administrative busywork when our actual job is the bookkeeping, which is what really matters. Instead, we're stuck doing everyone else's tedious side tasks... Ahhh, I just needed to vent. 😉 Thanks, everyone. Whatever happens, happens. 🙂 But honestly, you’d need a dedicated person just to track all this madness, someone who isn't even doing the accounting but is just juggling the electronic tax and pension filings. It's sheer insanity!

I was wondering if anyone might have some insight into why our FARC corporate tax from last year is still showing up as an outstanding item in our subscription? We definitely made the payment, but we haven't received any kind of official confirmation or resolution notice yet

Does anyone happen to know what might be causing this delay?

Ivy, it is simply because they abolished the corporate tax last year! 🙂

dustyscout8 said:Ivy, it is simply because they abolished the corporate tax last year! 🙂

Wait, so it wasn't even from this year?? 😵

As of December 31, 2016, it shows up as an active subscription, yet I can't find any trace of the 2015 records on my statement at all... how is that even possible?

Do we actually need to register our business location if we aren't required to handle fiscalization ourselves—since we only use Virmanski software

Has anyone actually managed to get this new version of the IRS portal working on Windows XP after they pushed it out a few days ago?
So far, I was getting by just fine using Internet Explorer 8, but now suddenly they’re demanding at least version 11. To make matters worse, I can't even log in via Firefox because it keeps throwing a certificate error—which, for the record, definitely exists, but the site just refuses to recognize it. I can manage to log in through Chrome, but the second I try to sign a document or upload a JOPPD file, I get hit with an error saying 'eporeznaChromeNativeClient.exe is not valid win32 application'.
I’ve gone through every single troubleshooting step listed on the IRS support page, but—surprise, surprise—none of it actually fixes anything.
Look, I am fully aware that Windows XP is ancient news, but the specific software we rely on for our daily operations simply won't run on Windows 7 or anything newer. To fix this properly, I’d have to sink a massive amount of money into buying entirely new hardware with a modern OS... and honestly, spending that kind of cash just to submit documents through the IRS portal feels completely absurd.
If JPMorgan Chase can keep Citibank running smoothly on XP—working perfectly fine in both Chrome and Firefox—then I truly don't understand why this agency is making it such a struggle. It feels like there's just zero effort being put in on their end.