#161 ·
I gave them a call. To prove it was actually me, I had to rattle off my last few credit card transactions—roughly how much they cost and where I bought them
Then they sent over the codes
Then they sent over the codes
Started by Terry Howard · · 👁 9 views · 260 replies
Frank Flores3 said:Hey everyone 👋
I was wondering if anyone could help me out because I just picked up a brand new phone, and I’m running into a bit of a snag since the option to "transfer my Chase mobile banking to a new device" just isn't showing up anywhere in my settings...
Does anyone know how I can go about getting a fresh identity and activation key sent over to me so I can actually get back into my account...
Frank Flores3 said:Hey everyone 👋
I was wondering if anyone could help me out because I just picked up a brand new phone, and I’m running into a bit of a snag since the option to "transfer my Chase mobile banking to a new device" just isn't showing up anywhere in my settings...
Does anyone know how I can go about getting a fresh identity and activation key sent over to me so I can actually get back into my account...
Susan Martin4 said:I gave them a call. To prove it was actually me, I had to rattle off my last few credit card transactions—roughly how much they cost and where I bought them
Then they sent over the codes
quiettiger3 said:Well, if you're already set up with online banking and have your physical security token handy, you should be able to generate those codes yourself without any hassle...
darkmaker94 said:If you had the latest version of the Chase app on your old phone, you don't even need codes or keys. Just download the app on the new phone and log in with your usual PIN, and you're good to go.