Chase Bank

Thomas Sanchez30 said:But I don't have one of those standard youth plans—I'm still stuck on that old student union tariff

Honestly, nobody even bothered asking me anything until I was literally closing out my account at age 32. That old student union plan used to run me about $1.75 a month. 😁

That’s exactly it—it’s all about the $1.75. If that holds up, then I don't have to lose any sleep over it, haha

Ever since that 2.36.8 update rolled out yesterday, I’ve been dealing with nothing but headaches on my iPhone. It started acting up immediately, and now, to make matters worse, it has gone and deactivated itself entirely. I can't seem to get it back online no matter what I try... it simply refuses to accept my PIN. For reference, I'm running iOS 9.3.6.

rustypanther13 said:Ever since that 2.36.8 update rolled out yesterday, I’ve been dealing with nothing but headaches on my iPhone. It started acting up immediately, and now, to make matters worse, it has gone and deactivated itself entirely. I can't seem to get it back online no matter what I try... it simply refuses to accept my PIN. For reference, I'm running iOS 9.3.6.

Man, I dealt with this exact same headache on android back when I used m-Zabe. You type in the correct PIN three times and... nothing. Just dead air. The app locks you out entirely, and then I’d have to go through the whole hassle of doing a manual redistribution via e-Zabe with fresh codes just to get things moving again. Honestly, it was the same old story every two or three months.

Finally got the fingerprint scanner working—it took them what, 2 or 3 years to catch up to the big banks... 🙏 🙏 🙏

After twenty-four hours of pure, unadulterated frustration, I have finally managed to reinstall MATLAB on my phone... though it’s becoming increasingly clear that this device is simply too outdated to handle the latest app updates properly..

Hey there,

I was wondering about transferring funds from one of my cards to another within the Chase mobile app—does that money actually hit the other account instantly?

lonefalcon said:Hey there,

I was wondering about transferring funds from one of my cards to another within the Chase mobile app—does that money actually hit the other account instantly?

If both cards are under the same bank, then yeah, it's instant.

Alright, thanks.

So, I’ve got one of those family banking plans. My husband can see my account on his app, and I can see his, too—everything is linked up perfectly. But I just downloaded the mobile app on my own phone, and for some reason, all I can see is my own individual account. It’s not showing the shared access at all.
Is there any way he could use my phone number to get my side of the app activated? Basically, would it be possible for two different users to have their accounts tied to the exact same phone number?
Thanks so much!

John Gray2 said:So, I’ve got one of those family banking plans. My husband can see my account on his app, and I can see his, too—everything is linked up perfectly. But I just downloaded the mobile app on my own phone, and for some reason, all I can see is my own individual account. It’s not showing the shared access at all.
Is there any way he could use my phone number to get my side of the app activated? Basically, would it be possible for two different users to have their accounts tied to the exact same phone number?
Thanks so much!

The reality is that your husband has power of attorney over your account, but you don't have it over his.
You’ll need to head down to a Chase branch and have him formally grant you authorization for his accounts and cards; once that paperwork is processed, his info should finally show up in your Chase mobile and online banking apps.

John Gray2 said:So, I’ve got one of those family banking plans. My husband can see my account on his app, and I can see his, too—everything is linked up perfectly. But I just downloaded the mobile app on my own phone, and for some reason, all I can see is my own individual account. It’s not showing the shared access at all.
Is there any way he could use my phone number to get my side of the app activated? Basically, would it be possible for two different users to have their accounts tied to the exact same phone number?
Thanks so much!

Technically, he could reinstall the app on your phone, but that would mean he loses access on his own device. You simply cannot run the Chase app simultaneously on two different devices under the same credentials.

Sent from my Samsung Galaxy A20 using Reddit

Edward Evans7 said:The reality is that your husband has power of attorney over your account, but you don't have it over his.
You’ll need to head down to a Chase branch and have him formally grant you authorization for his accounts and cards; once that paperwork is processed, his info should finally show up in your Chase mobile and online banking apps.

Technically, he could reinstall the app on your phone, but that would mean he loses access on his own device. You simply cannot run the Chase app simultaneously on two different devices under the same credentials.

Sent from my Samsung Galaxy A20 using Reddit

Thanks so much for the help!👍

I’m probably going to have to move some funds over because I need to fix my iPhone

I see this option in my banking app about transferring to a new device... does that actually work? I remember it being a total nightmare last time and I ended up having to drive all the way down to my Chase branch just to get it sorted out...

James Kern2 said:I’m probably going to have to move some funds over because I need to fix my iPhone

I see this option in my banking app about transferring to a new device... does that actually work? I remember it being a total nightmare last time and I ended up having to drive all the way down to my Chase branch just to get it sorted out...

It works fine; I just did a transfer about a week ago.

Sent from my iPhone 11 using Reddit

Can you just... if you can actually remember... tell me what the next step is? Once I select "transfer to another device" on my current phone, I get some kind of code to type into the new one... what comes after that?

James Kern2 said:Can you just... if you can actually remember... tell me what the next step is? Once I select "transfer to another device" on my current phone, I get some kind of code to type into the new one... what comes after that?

No, you can't. You’d have to transfer it to someone else's device—say, your wife's or your mother's—and then eventually move it back to your own.
The system won't let you just jot down the code and use it at your convenience later. It's a closed loop.

Sent from my iPhone 11 using Reddit

You can just save the code and pull it up later. That’s my routine every single time.
That "don't leave this page" warning is basically just a nudge so people don't forget to grab their info.🙂

Yeah, I finally got that screen pop up with the QR code and those two keys... took a quick screenshot of it just in case

So, after I did the restore on my iPhone, I just scanned that QR code right from my computer screen and boom... everything’s working perfectly now 👍

So, I’ve got this US dollar account set up, but for some reason, whenever I make a payment in USD, my app keeps showing everything converted into dollars—wait, actually, it shows them in euros instead.

It gets even weirder though, because now that I’ve finally gotten my new card (it’s the exact same one, just a fresh replacement), the app is displaying my actual dollar balance, but then there’s this random $1.50... or rather, 1.50 euro amount just sitting there next to it. I honestly have no clue why there would be any euros appearing on a strictly US dollar account, or why it’s being displayed so separately like that. It’s almost like the app thinks I’m looking at two completely different accounts or something.

Hey everyone, I'm trying to get the mobile app set up on my phone, but every time I punch in my PIN, it just spits back an error message saying "error (-1) null." 🤷🤷