darkmaker94
Regular
417 messages
joined Aug 2011
Stopped by JPMorgan Chase today to set up a foreign currency account and get my online banking sorted. Everything was wrapped up in five minutes flat; the teller mentioned my card should arrive in about 10 to 15 days. 👍
Before that, I swung by New York City to close out a savings account. That was... an experience, to say the least. 🙄 I’d estimate she spent at least 20 minutes just trying to close the thing. 😎 It’s funny how they move lightning-fast when they’re taking your money, but as soon as you need something from them, everything grinds to a halt. She’s clicking around on her computer, then heading back to chat with her manager about what to do, then coming back to grab the passbook, then running off to make copies, then returning to stare at the screen because she’s still confused. She even tells me, "Oh, since you haven't made any deposits in a while, you aren't showing up in our system." Basically, if I give them cash and stop showing up, they wipe me from the records, but heaven forbid they accidentally delete a loan entry. Then she takes my ID and makes a photocopy of it too. They act like they’re processing a million-dollar payout or something. 🙄 And of course, there’s that inevitable question: "So, why are you closing this account?" Honestly, I wanted to tell her it's because you guys are incompetent (but I kept that to myself 😬). Anyway, I'm just glad to be done with them. 👍