swiftbear86 said:The pharmacy staff actually did everything exactly right here.
I was scrolling through an old thread recently, and it got me thinking. I wanted to bump this topic up to see if everyone could jump in and share their own experiences. I have a few questions for you all:
a) Do you have a "go-to" pharmacy? What keeps you going back—is it the expertise, how friendly they are, or just because it's right around the corner?
b) Are you generally happy with the service and how knowledgeable the pharmacists are?
c) Can you actually tell a difference in the skill level of the staff?
d) What’s your ideal pharmacy experience? Do you want someone who really listens and smiles, or do you prefer they just give you a quick, direct recommendation for one specific product?
e) What are your biggest pet peeves when you walk into a pharmacy?
f) On a scale of 1 to 10, how would you rate your usual pharmacy, and what’s the reason for that score?
If you're feeling ambitious, take a look at these articles and let me know what you think:
a) I almost always hit up the two closest ones—one's a local independent shop and the other is a big chain. Honestly, I don't care which; the independent one usually carries stuff the big chains don't. Plus, at the private one, they actually remember if you're a doctor or just a regular customer. They even hand out cosmetic testers...
b) The service is fine. As for their expertise, I wouldn't say I've really tested it since I know exactly what I'm coming in for.
c) Not really, but I barely talk to them, so it’s not something I notice.
d) Just sell me what I need. I don't need a lecture; all the info I need is already on the Department of Health and Human Services website or just Google. When it comes to over-the-counter stuff, I'd prefer if they pulled out all the similar options so I can quietly check the ingredients myself...
e) Dealing with a hypochondriac ahead of me in line, or anyone else who needs more than five minutes of attention.
f) 6...
The only places getting a 10 from me are pharmacies in Thailand, Brazil, or Romania... they have that "big box retail" sales approach. It's not necessarily a good thing, but it just works for me...