#121 ·
Kenneth Hernandez67 said:... she’s telling me I have to resubmit the whole application (last time I waited two months just for a decision) just so some commission can review it.
I’m trying to explain that we’re talking about the EXACT same account, the EXACT same amount, and the SAME bill they already approved—but she just snaps at me, yells "SUBMIT THE APPLICATION!" and hangs up the phone.
Man, I'm heading home. I'm done for the day. 😵
😲 😲
😢 😢 😢
Can you actually use that previous approval, or do you need a fresh one for every single transaction? Is there anyone else worth calling? Maybe a lawyer at Chase or someone who could actually represent you? 😕
They’ve gotta have a legal rep or something similar on staff, right? Someone who actually knows the rules instead of just guessing like Fatty over there.