Lawrence Hall10
Newcomer
4 messages
joined Jan 2022
Look, there are probably smarter ways to handle this, but I was in such a rush to snag a better deal that I didn't give it much thought. 😛
Honestly, the security flaws in these apps are what really get to me. How does an unauthorized payment even slip through a system like Mastercard? Why did PayPal let it happen in the first place, and why on earth would Venmo cancel a transaction only to have it automatically retry a few days later without a single notification?
I’m relatively young, so I can navigate this digital mess somewhat easily, but imagine how overwhelming this would be for someone older. A legitimate, high-end application shouldn't have "better" or "worse" ways to operate—it should just work, flawlessly, every single time. And when things inevitably break, customer service should actually step up and fix it, rather than making you hunt them down like a detective.