#81 ·
Kyle Nelson82 said:Can someone give me a plain English explanation of what a 'payment assistant' actually is?
What kind of service is this, and what am I actually signing up for when I agree to a bank's 'payment assistant' contract? 🤷
Thanks
So, I was at my local Chase branch yesterday:
Basically, these payment assistants are just banking products, much like those "fan" packages or the old "all-in-one" bundles, except they’re stripped down and cheaper. After the teller spent over half an hour trying to push a Zaba fan package on me—and once she realized I wasn't biting—she humbly suggested that maybe I might be interested in just the payment assistant instead.
There are a few different tiers. For example, with the cheapest version, for $6.75 you get free online and mobile banking, account maintenance for both checking and savings, and five transactions. You don't get any insurance, discounts at random restaurants or shops, roadside assistance, or anything like that.
The banks have little info brochures about these payment assistants lying around, though. I honestly don't understand why they don't just put all this information online where it's easy to find.