Jonathan Morales3 said:Joe. You really saved my skin. Seriously, thanks. How did I not think of that sooner??? 🙏
-_-
I don't want to wreck the whole system—my laptop actually runs fine and isn't lagging or anything—it just drives me nuts how messy everything is. Plus, some jerk deleted my photos. And honestly? I've got no clue if this antivirus is even doing its job. 🎉
It’s always a lovely feeling when I try to offer a hand and someone responds by being sarcastically condescending toward me.
The idea that you don't want to break your system, yet you want to "tidy it up," while simultaneously claiming it isn't infected or slow, but then saying "malware" ate your photos and you aren't sure if your antivirus works... well, it's a bit of a contradictory puzzle, isn't it?
From my own perspective, and certainly from what experience has taught me, performing a clean install is the only way to truly ensure a PC is 100% purged, which is why that was my suggestion.
Once more, though I'm not quite sure why I'm bothering, I will suggest that you take it to a professional who actually knows their stuff because...
...if your goal is to wipe out that "malware," you're going to need a significant amount of technical expertise—something you explicitly mentioned you lack.
...and if you decide to go the route of a full format, we end up right back at the fact that you don't have the technical know-how.
As for this "clutter" issue, I'm not sure how else to put it besides... the simple magic of copy-paste or moving files to a different folder.
If you're looking for someone to tell you, "Hey, just click this and that and you'll be done in five minutes," well, I'm not that person, because I have no interest in feeding people false hope.
By the way... there isn't an antivirus in the entire world that can protect a computer from its greatest vulnerability: its owner.
p.s.
A little bit of gratitude might go a long way in your life.
Best,