Where is this forum even headed?
in Feedback & Suggestions ·
Nicholas King said:In this particular context, telling someone to "just ignore them" feels a bit... well, let's call it somewhat authoritarian.
True, but we can't just ban someone simply because they occasionally lose their cool and throw an insult. We can penalize them for trolling and verbal abuse, certainly. That should be done regardless of our personal—meaning non-moderator—opinion of that individual. Personally, I have quite a few thoughts regarding certain frequent posters here, but it would be remarkably foolish to issue bans just because I have the power to do so.
There are a million shades of gray.
As for that other ban, you explained it quite delicately. One user targets on-topic discussions over on the Politics subforum and the Lifestyle section (where both of them are regular, constructive contributors), waiting for topics where they can subtly attack someone's morality or decorum while technically staying on-topic. The other individual, however, went on a scorched-earth campaign across the entire site, quoting one specific person repeatedly just to troll. It’s all about the nuances. We can't just write black-and-white rules or ban people based on a whim. Even in the US, stalkers aren't immediately sent to the electric chair; they get the benefit of the doubt first, then a restraining order, and if they violate that, then things get serious.
And I agree with you that not all forum rules carry equal weight and the criteria aren't applied uniformly everywhere, but how exactly do you propose we standardize that? For instance, I’d love to wipe out certain troublemakers and hand out warnings to their cohorts, but that isn't my job description, so it is what it is.
This platform is far too massive a machine to speak so simply about its general direction. We are talking about tens of thousands of users and dozens of moderators, all of whom are unique individuals acting on their own judgment, overseen by admins. There is absolutely no chance that everyone will always agree on how something should be handled or sanctioned.
(which brings us back to the famous concept of "reputation," doesn't it?)
Don't you see how this sounds like you're advocating for certain users and taking a non-objective view of the community at large? Where does that lead? Where do we draw the line?
Personally, I try my best not to allow chatty off-topic banter or trolling to bleed across the whole site, given certain users' previous (and justified) reputations, even if that means ending up in an appeals process every single day.
So, are you suggesting that we shouldn't treat all users equally, or that we *should* take their history into account? Should we look the other way when a user openly insults someone just because they are a "useful" contributor (I happen to agree with your assessment of her)? Should we look the other way for you? Ultimately, should we be weighing a person's writing style, their past warnings, or their "reputation" when deciding how to act, or not?
Look, I take those factors into account right up to a certain point, and I try very hard not to cross it. Sometimes I stumble—take the case of Persephone's story and her expectations—but this site is a moving target. Some users are objectively trolls, some enjoy being insulting, and some just want to chat. That isn't a personal vendetta against them; it's reflected in their warning history and their style. However, no matter how much I might want to, I cannot overlook it when you tell someone "you're an idiot" just because you're the one saying it rather than some unconstructive chatterbox. Such statements must be treated equally because they drag the entire discussion down to a low level. It's the same with trolling or using ad hominem attacks, like saying "my mother makes better chili" just to dismiss an argument.
And I think you’ve seen firsthand that we tend to let high-quality contributors indulge in some decent off-topic banter—even letting those threads spin off into their own dedicated topics rather than just handing out bans. It's quite a different beast compared to that mindless chatter on some thread about "what did you have for lunch or what brand of condoms are you using." But, frankly, there has to be a line drawn somewhere. We can't just tolerate everything for certain people in the name of "reputation" while being absolute sticklers for everyone else. That simply isn't fair.
It’s not working; people see right through it.
They don't see it. They really, truly don't see it—not even if they had direct access to moderator tools or an admin password.