Is the customer always right?
in Economy ·
Robert Chavez92 said:Honestly, it's time we retired that cliché.
Since when did everything become acceptable just in the name of world profit? Since when do we tolerate behavior that's straight-up subhuman just because someone's spending money?
Store owners basically force their employees to swallow insults and play nice even when some jerk is screaming in their face or acting completely unhinged.
Because of people like that, the rest of us end up stuck watching these awkward, miserable scenes—overworked cashiers breaking down or getting humiliated in the middle of an aisle. It sucks for everyone involved.
If you ask me, basic human decency should come before the bottom line.
The saying doesn't need changing. Words themselves aren't the problem; they don't hurt anyone. It's the people who need to change. Besides, why frame it as a choice between manners and money? You should strive for both.