placidraven34
Newcomer
2 messages
joined Jul 2014
I am having absolutely nightmare-ish issues with my mobile security token—you know, the thing used to authorize transactions—and I honestly can’t tell if it’s just me getting locked out constantly or if this is happening to everyone else too.
So, they introduced the token as an extra layer of security for payments over a certain threshold, but then they scrapped the limit and replaced it with this pre-approved recipient list where you can add anyone without needing extra authorization. The problem is, my stupid app keeps spitting out the wrong MAC address that I’m supposed to enter on my PC to confirm everything.
One time it got locked, and I thought, "Okay, fine, just a glitch," so I requested a new activation link. I log in the first time and everything seems perfectly fine, but then I try to log in a second time and—lo and behold—it gives me the wrong MAC address again, locks me out, and the whole cycle repeats... I just don't get it!
I'm not even doing anything wrong here; I've already reached out to customer service, but I'm starting to wonder if my phone is just being too dim—like, maybe some internal setting is messing things up? I’m using a Samsung Galaxy—which, let's be honest, is absolute garbage—but hey, it gets the job done, I guess...