Kimberly Wright said:this whole healthcare setup sounds both fascinating and infuriating.😁
I honestly can't even focus on my mother because I'm constantly drowning in this endless administrative nightmare. It drives me absolutely insane—my mom has been paying into the system for 30 years, she pays for supplemental insurance, and yet she still can't get timely or decent healthcare when she actually needs it.😠
We booked a follow-up with a gastroenterologist a full month in advance for an appointment in December.
We sat there waiting five hours for a doctor who didn't even show up that day, despite having office hours once a week!!
Instead, we got some random doctor who couldn't tell us a single thing, so we left without getting anything done. They told us to come back next Monday with all our test results gathered. And do you want to know if the doctor showed up then? Nope, not a sign.👎
Even his nurse had no clue he’d been out in New York City for several days already.👎
That time, even the doctor from the previous Monday wasn't there; we were seen by a third stranger instead.
Since my mom begged me to just calm down, I didn't go looking for the department manager. What a disgrace.👎
Luckily, I have the stamina to handle spending entire days bouncing between hospitals, but the sheer lack of respect for sick people—who, by some miracle, make up the majority of people in these buildings—is staggering.
And then people claim, "Oh, there's no money, that's why healthcare is like this." During those five hours we spent sitting in that hospital, I memorized every single doctor, nurse, and staff member in that wing. Why? Because the entire crew was just wandering the halls, gossiping, and sipping coffee in the cafeteria.👎
Honey, listen to your wise mother and just breathe. I am telling you this most seriously, because if you don't, everything is just going to spiral out of control. Your mom is handling things incredibly well, and that’s what matters!
Everything you're saying is spot on, and you have every right to be furious, but right now, that anger
isn't helping you, because you simply don't have the bandwidth for it. Your mom needs you focused. You aren't going to fix the systemic failures of the country. That's what advocacy groups like ours exist for—we fight the battles with the Department of Health and Human Services and insurance giants every single day. Believe me, these problems are so deep-rooted it would take a lifetime of work to untangle them.
What you *can* do is accept the reality of the situation and navigate it however you see fit. I'm certain you're smarter than most of the hacks who designed this system, so I know you'll figure a way through.
As for the system itself:
expect the absolute worst, rely on yourself and God's providence, and hope for the best.Be persistent, be a nuisance, and be passive-aggressive if you have to.👍