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Posts by Michael Jackson10

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How to clone an HDD to a new PC? in IT Support ·
Usually, you're just moving over raw data in a situation like this—not actual programs or games. Why? Because there's almost zero chance they’ll actually run if you just drag and drop them like that. Sure, maybe some tiny portable apps might work, but that's about it.
When you install an app, it makes specific tweaks and writes stuff directly into the OS you're running. Your fresh Windows 10 installation won't have a clue those games or programs even exist just because you copied the folders over from your old setup...

So, honestly? The only real way to do this right is to just reinstall everything you need on the new Windows instance. It’s actually better for your PC's "health" too—who knows what kind of digital junk you've accumulated over time anyway?
File sharing tips and tricks in IT Support ·
Every single time there’s a Windows 10 update, the damn thing resets my network sharing settings: Settings-Network-Ethernet-(change advanced sharing options... man, I hate dealing with these menus!). I have to go back in and manually turn on network discovery every time, otherwise, I can't even see other PCs on my network... and sometimes even that doesn't work right away, so I end up just rebooting the whole machine to speed things up.
It happened again today. As soon as I realized the other devices were missing, I went straight to those settings... they really nailed it, didn't they? Constant updates, and then the settings just start acting crazy...
Where can I find a safe Windows 10 download? in IT Support ·
Karen Doyle72 said:Man, why don't you just teach us how it's done then?
Because honestly, we’re out here busting our tails every single day, and for what? It feels like everything we do is just a total waste of time. 😁

I'd give it a five out of ten. Sure, some people love custom builds, but wouldn't it be fair to at least mention the "alternative"—you know, the original version?

Kenneth Cruz67 said:Basically, what the poet is trying to say is 🤔

Who even cares about the updates? Updates aren't really the issue here.

The real headache is the telemetry and all that bloatware.

... where a user can actually step in and fix those things themselves.
Especially if you grab a clean image instead of using that "suggested" one from the media creation tool, where Microsoft basically decides how to customize everything for you...

Maybe it's just me: I'm not a fan of that whole next->next->finish installation style. I don't mind clicking through a few settings during setup if they actually ask nicely...
Where can I find a safe Windows 10 download? in IT Support ·
Kenneth Cruz67 said:Well, if you aren't planning on doing a clean reinstall, then I suppose there isn't much point in downloading them 🤣

And I also think what Karen Doyle72 mentioned is quite valid—Windows usually comes with all sorts of pre-installed bloatware and malware anyway, so it might actually be better to just go with a custom installation 👍

Give me a break. With a "custom" build, all you really have is the compiler's "honor system" promising the image is what it says it is.
Think about it. You aren't downloading some ancient stone tablet carved in granite that stays perfect forever. You're downloading freaking Windows 10 where updates are basically mandatory, and those cumulative patches are probably harder to track than three different source codes.

Basically, you think you’ve got this "guaranteed" clean, tailored setup, but then who knows what Microsoft sneaks into an update? They could push ten times more junk through there in a heartbeat...

If you want that theory to actually work, your only option is to install the "custom" version, pray to God that the apps you need don't demand an upgrade, and once everything is set, just rip the Ethernet cord out and never connect to the internet again. Being offline for life is the only way you can truly guarantee you actually have what you think you have...
Computer, internet, and Mozilla issues in IT Support ·
If your connection keeps dropping out on you, you might want to try using a download manager. They're great because they can actually pick up right where they left off if the connection cuts out for some reason.
For example, check out Internet Download Manager.
Battery issues? in IT Support ·
Arthur Thomas13 said:The seller is based in the United Kingdom, but I remember seeing stuff like this in local US shops back in the day. It cost $100, and my whole plan was to steer clear of Chinese junk... Should I just ship it back or fight for a refund if the laptop itself is actually busted???

So the seller is out of the United Kingdom, and we're supposed to believe a Chinese battery suddenly gains some "British quality" magic touch just because of that?

Look, your battery is Chinese and it's garbage. Think about it: someone manufactured it, shipped a massive container full of them over to America to turn a profit, and that's that.
Some guy acting like a total Del Boy out in a suburb near Packham grabbed them and decided to flip them for a quick buck.
Here's the kicker: What do you think the actual production cost of that battery is?

I'm not saying "official" batteries cost a fortune, but they go through quality control checks to protect the brand's reputation, which naturally drives the price up. How much? Just enough to cover the cost of an actual genuine part...

Arthur Thomas13 said:Thanks, I get that. But I meant to ask—is it possible that some internal electronics went haywire because the old, dead battery sat in there for ages while plugged in?

From what I know about how laptops are built, there isn't really any specific "side" electronics dedicated solely to a battery that stays plugged in all the time, if that's what you're wondering...
Your "charger" is basically just a power adapter hitting a specific voltage, and the battery is just a bunch of cells wired together. There might be tiny bits of circuitry inside the battery to balance the charge between cells (since they're never perfectly identical) and to tell the charger how full it is.

Inside the laptop, you've just got voltage regulators to handle different power needs, and probably just a direct path to the battery... Once you switch over to battery power, it’s almost certain the laptop uses those same components to run. Honestly, who would bother building separate parallel circuits for that nowadays when everyone is trying to cut costs?
Lost data: Is it recoverable and how? in IT Support ·
You really saved the best for last, didn't you? The most important part is that you're running two separate drives—one for the OS and one just for your data.

Look, there’s a golden rule here: IT service providers aren't responsible for your data. Period. It’s on you to handle that. You've gotta take charge and back up all your important files onto your own external drives or cloud storage. Why leave it to chance?
Look, if you don't have a backup and those files are absolutely critical, you need to talk to the repair shop before anyone touches anything. Seriously. You should be asking about data recovery options before they even start the repair process. If the local shop isn't equipped or trained to handle media failures, you've got a choice to make. If that data is worth more to you than the device warranty, you go straight to the specialists—and trust me, those guys are pricey. You’d basically be intentionally voiding your warranty just to prevent a total disaster. It's a calculated risk, right?

Those would just be some general guidelines.

Honestly, any decent repair shop should act like they actually care about the gear people trust them with. They ought to sit down with the owner and talk through the whole data situation first. Why wouldn't they? You should lay out all those risks and let the client make the call. It’s interesting, though—you usually see this kind of respect from the small, local shops. Those guys take real pride in their work and protect their reputation because they don't have the luxury of being some massive, corporate authorized service center that just dodges customers and drags out warranty claims.

Alright, let's get down to brass tacks:
It’s honestly kind of hilarious when a repair shop insists you need to provide an original Windows license just so they can honor your warranty. Like, seriously? They could easily just boot up some Linux distro to run their diagnostics—there are plenty of testing distributions out there. Or, better yet, they could just download official Windows straight from Microsoft's site. It’s perfectly legal to install it; they just shouldn't be using some sketchy crack or activation generator to get it running. There has to be some kind of standard operating procedure for this stuff, right?
It actually makes sense that they won't touch pirated installs. I mean, who knows what's actually inside them? You're basically inviting malware or viruses to the party. Since nobody has control over those files, repair centers won't honor a warranty if the OS is acting up. How can they guarantee anything works right when the software itself is a total wildcard? Plus, that’s exactly why service techs need their own independent testing tools—using an original Windows setup for troubleshooting could end up compromising the whole process.
Look, let’s be real here. Without a prior agreement or some specific legal clause, there is absolutely no such thing as an "unspoken" obligation for an authorized service center to babysit your personal data. They aren't your digital bodyguards. Their entire focus—and their only legal mandate—is to protect their own interests by fixing the actual hardware covered under warranty. That's it. If they need to wipe everything back to factory settings just to get the machine running right again? They can do that. It's just part of the job.

To be specific, in your case:
Since you were running a dual-drive setup—using the SSD for the system and that second drive just for storage—there really wasn't any reason for them to touch your data drive, even if they had the chance. With the SSD handling the OS, all those installs and wipes happen right there on that drive. If something went wrong, they should have just flagged a faulty SSD and swapped it out. At the end of the day, a glitch in one part of the PC shouldn't mess with your Hard Drive, nor does it give them an excuse to start poking around in your files.

First thing’s first: you gotta check if that Hard Drive is actually in there. You can try doing it through Windows—just right-click Start, hit Disk Management, and see if all your drives and partitions show up. If they don't, head into the BIOS to see if the system even recognizes the hardware. If it's missing there too, you might just have to pop the case and check if it's physically plugged in, depending on what kind of rig you're running. Like Paul Evans39 said, if it's nowhere to be found, just take it straight to a repair shop and demand they find it.
If there’s a dedicated cover for it, pulling that drive out is actually pretty easy. You can swap it, clone it, or just try to grab what you need. If the data's been wiped, honestly? Just hand it over to a pro service. They have the heavy-duty tools specifically for that kind of work. Is there any guarantee you'll get everything back if it was completely overwritten? Not really. But if you haven't gone messing around with it—you know, writing new files over the old ones—your chances of a successful recovery are actually pretty solid.

When it comes to Dell, I’ve heard some unofficial advice to steer clear of them for a bit. I know, they're a massive, reputable brand, but apparently, things got messy with their authorized dealers and service centers here in the States. It’s led to some real headaches when people actually try to use their warranty. Why risk that kind of drama?
And look, when it comes to warranties, they only cover the actual hardware, not your data or even Windows. Data security is entirely on you. I mean, what’s the point of a warranty if all they do is swap out a broken hard drive every time it dies? For drives—and hardware in general—there's this concept called "mean time between failures." It's basically just a calculated average of how much time passes between two catastrophic errors. Even if those thousands of operating hours sound impressive, they don't mean much in the real world. Why? Because it measures the gap between two failures, it doesn't predict when that first one is going to hit you. That could happen after the very first hour of use...
HP laptop black screen issue in IT Support ·
Run some more memory tests, or maybe just try running it with a single stick... if that doesn't work, then the motherboard is likely toast. Honestly, if anything on there actually died, it's probably not worth fixing... but you should still have a repair shop take a look at it just to be sure...
HP laptop black screen issue in IT Support ·
Kyle Phillips70 said:Following up on that, I have a question—how can I manually pick which graphics card I want to use? (I'm at work right now, so I'll dig into this more when I get home)

Like I said, I haven't really dealt with this before, so I did a little digging: there should be a "Switchable Graphics" app in the laptop's software suite, and it basically switches over to the AMD automatically based on how heavy the task is... it might also have something to do with the power options in the BIOS. It seems like it prefers using the stronger graphics when plugged in rather than on battery (from what I've read, picking certain Power options can enable or disable some switching settings)
I'm not sure if there's even an option for manual selection... I'll have to look into that myself...

You mentioned you're using Windows 7, too—is there a specific reason for that, why not Windows 10?

Anyway, a totally black screen along with pixel artifacts definitely points to a graphics issue (so, not the blue screen of death...)
Now, could this be the moment where the laptop tries to switch to the better graphics card and it just dies? Maybe its memory (personally, I doubt those two things), or maybe just the driver... it's hard to tell from a distance...

The laptop was opened recently (a few months ago) and cleaned out of dust, but it looks like the thermal paste and processor weren't touched. And since it hasn't been used much, I don't know if it could have gotten that dirty... My first thought was overheating, but this "glitch" happens even when I just turn the laptop on and it crashes after a minute or two. It also happens if I leave it on and don't touch it (idling), and then after maybe half an hour, the black screen appears. If I'm gaming, I can hear the fan ramping up, but that doesn't seem to bother it; it handles it fine. Sometimes it runs for two weeks without any issues, and other times I have to reset it five times in half an hour...

I tried plugging a TV into the HDMI port—same thing, black TV. Tried a monitor on the VGA port, same result.

The laptop was with a guy who does repairs, but unfortunately, he couldn't figure out what was wrong. Not to mention, it didn't freeze once in the 15 days he had it.😁

And yeah, I got the laptop model exactly right, and on top of the original 4GB of RAM, I added another 4GB, so 8GB total.

Over time, thermal paste dries out and its conductivity changes, so it's always a good idea to slap some fresh stuff on while you're doing a deep cleaning...

Since you're the only one who knows all the patterns behind these crashes, try to spot any cause-and-effect links during use that would be harder to recreate at a repair shop like:
it crashes when I run a graphics-heavy program, or when I open way too many tabs in Chrome, or when I have multiple apps running at once...
Noticing those kinds of "scenarios" helps diagnostic shops a ton...
HP laptop black screen issue in IT Support ·
Jesse Sullivan2 said:I'm thinking my graphics card is totally fried.
I'm pretty much 100% sold on this idea if you've got a dedicated graphics card.
But wait, are we actually going to see any IT pros show up if everyone else has already jumped ship to "programming"?

You’re definitely on the right track here. Based on the specs, this Dell Inspiron should come with both integrated Intel graphics and a dedicated AMD Radeon 6490m. Plus, if the model number is spot on, it should have an extra 1 GB of RAM just for that dedicated card... right?
Seeing artifacts pop up on your screen usually means you're looking at a hardware issue with the graphics card or its dedicated memory. If it were just a busted cable, you'd likely see the whole image cut out whenever you move things around.

I've never really messed around with dual graphics setups in a laptop before, but I do know there’s a way to switch between them using software.
Now, I’m not even sure which thread starter we're dealing with here. Honestly? It would be best if they just tried running things on the integrated Intel graphics first. That way, we can actually narrow down where the problem is coming from.

Redom:
What happens if you're just running on the integrated graphics?
Could the processor be overheating? If so, that’s probably dragging the graphics down with it. Honestly, the best move is to just crack it open, blow out the dust, and make sure the fan is actually spinning like it should. While you're in there, you might as well swap out the thermal paste too, right?
Time to run some RAM tests. Since this specific model uses part of the system memory for the graphics, I want to make sure everything is running smooth. Better safe than sorry, right?
Could the processor be fried from overheating? Honestly, I wouldn't bet on it. It’s pretty unlikely, especially since Intel has been using thermal monitoring to force a shutdown long before things get critical. Why risk the hardware when the system just kills the power first?

What happens if you're actually running on the dedicated graphics?
If that graphics card memory is acting up, it’s usually just an overheating issue again. Anyone else run into this?
Looks like that graphics chip got fried for the exact same reasons.

I put that in quotes because, more often than not, you’re looking at a connection failure caused by those solder balls overheating. There are just way too many of them to ever perfectly isolate the exact culprit...

Laptops just aren't built with great cooling in mind, right? It’s like they cram way too many chips into a tiny space, especially when those components are prone to running hot. Most new laptops come out with barely enough cooling to get by, and then you add dust to the mix? Pretty much game over. Everything inside just starts slow-cooking itself.
Trying to "fix" a chip by blasting it with a hair dryer or attempting some DIY reballing might actually work for a little bit, but let’s be real—it's usually just a temporary band-aid. You really think that's going to last? Most of the time, you're just buying yourself a little more time before it dies again.
Big projects? Honestly, they're usually just not worth the hassle. Why bother?

Kyle Phillips70
Does this happen when you're actually pushing it with some heavy gaming, or is it just happening totally at random even when the system is idling?
Have you ever tried just running things on the integrated graphics?
Have you ever tried hooking your laptop up to an external monitor using both video outputs?

How's it going? Looks like the only way out is a trip to the repair shop...
Looks like you finally pinned down the issue. If you want some actual peace of mind, maybe run a quick memtest? Just snap some photos if it starts throwing errors—it’ll definitely speed up the RMA process.

Sent from my M2 Note via Reddit
I’d start by focusing on two main things here:
1. Test those RAM sticks. If I'm reading this right, you've got two modules there, so why not try testing them one at a time? It's probably best to run them on a different PC if you can.
2. What kind of Windows 10 setup are we looking at? Is it some sketchy pirated version? It's totally possible some malware hitched a ride during installation.
3. Get those drivers installed.

On a side note, what BIOS version are you running? This board needs at least version P2.30 to support the 3200G...
Laptop charger is buzzing in IT Support ·
Honestly, most power adapters hum a little bit, more or less. It’s probably just a coil that isn't properly "potted," or maybe you'll need to swap out a capacitor down the road, but it's really not the end of the world. The difference in noise when the laptop is plugged in versus unplugged just comes down to how much load the adapter is under at that moment.
In theory, leaving an adapter plugged into the wall shouldn't matter since it pulls next to nothing—like, 0.1W tops. Unless, of course, you're one of those hardcore environmental activists who calculates the standby power of every single adapter in the city just to "freak out" over a few cents a year...
I have a whole pile of phone chargers plugged in all over my house; anyone walking by can just grab whatever they need.

On the flip side, if they're sitting somewhere where they might get bumped, or if the cable or connector gets crushed (maybe by a chair or something), you could run into shorts or overheating issues. You should probably move it to a safer spot... or just unplug it if you're going to be away for a while.
The only way this becomes a real issue is if you're 100% sure it wasn't whining before, but now it's making a noise that's totally unbearable. In that case, you could take it to a local repair shop or some general electronics technician (the kind that fixes TVs and stuff); they can usually pop it open and swap a tiny part for the price of a pizza. There are also some solid, high-quality replacement adapters from reputable brands like Fortron that won't break the bank.

Regarding the battery: what we call a "charger" is actually just a rectifier. The actual intelligence lives inside the battery itself via some control circuitry that manages the charging cycle and monitors the battery's health. It's possible that once it detects a cell has degraded significantly, it triggers a safety lockout to stop further charging. (My own laptop battery completely "locked up" after about a month of sitting unused: it used to last an hour, then suddenly it wouldn't last a second, though the laptop works fine on the adapter).
Since your battery is basically useless now, you can just pop it out and run everything "off the cord." OEM batteries are way too expensive compared to what a used laptop is worth, and I usually steer clear of third-party replacements because they rarely hit even half the performance of the original... but hey, if mobility is your priority, you pay the price.

Personally, I think buying a laptop instead of a desktop is a questionable move if you don't actually need to move around—like, if you're always plugged into a wall... but people, habits, whatever...
F1 Montreal GP: June 7-9, 2019 in Formula 1 ·
The Knights Templar? Honestly, who even thinks about them anymore? It’s like they just vanished into thin air after all that history. You have to wonder, though—what really happened to them? Was it just a sudden collapse, or was there something deeper going on behind the scenes? Just food for thought! kaže:
Socially acceptable behavior is kept in check by all sorts of laws, norms, and actual penalties when you step out of line. Honestly, isn't it the exact same deal in Formula 1? We've got the rulebooks, and we've definitely got the penalties...

Look, you just can't predict every single thing that's going to go down on track, right? In those split seconds, what really matters is staying true to the spirit of the law. At the end of the day, this whole sport is about racing, so handing out a penalty like that just feels totally against the spirit of Formula 1. When you look at the big picture—the championship standings, the gap between the teams—it makes even less sense. Sure, Sebastian Vettel basically shot himself in the foot here, but it feels like the officials decided to come in and amputate both legs.

Signed.
Look, I’m not even going to get into the weeds about the standings or the power ratios. Honestly? The spirit of the rules should be about making sure the racing actually happens—even if you're just fighting for second-to-last place. Shouldn't it?

Gary Palmer8 said:Aha, so those 78 wins were all just thanks to his car? Please. Those Lewis Hamilton haters are honestly just hilarious at this point. Seriously, though?

Nah, he didn't benefit at all. Lewis Hamilton was flying way faster, but then out of nowhere, Sebastian Vettel just launched himself forward.So, Lewis didn't even have to lift off the gas or change his line at all, right?

Maybe we could take some of that "give to the needy" energy and turn it into a fundraiser? I mean, come on, this is still a sport after all. Why not?

Lewis Hamilton said after the race that he was pushing absolutely everything he had. He felt like he finally had that window open to make a move, but honestly? He just couldn't find anything more than a decent lap in clean air. That was really it.
Can we please just drop all those vague spikes like "he was twice as fast" or "he could have done this" unless you actually have some hard evidence to back it up?
Let's be real here: Lewis Hamilton was definitely closing the gap, but he never actually made a move to overtake Sebastian Vettel. Instead, he just kept playing it smart, using that slipstream advantage on the straights to stay right on his tail.
Besides that, he’d already been tucked right under Sebastian Vettel's tail for a few laps. His engine was starting to overheat...

So, here’s the real dilemma we’re facing: how much do we actually want the rulebook to dictate the race versus just letting them drive? Do we let them race, or do we hand out penalties for every little mistake? I mean, should we be penalizing every single bit of contact or every slight braking error, only to go back after the checkered flag and shuffle the results into some completely different order? Is that even what we want to see?
At this rate, we’re going to completely scrap the whole "racing incident" concept. What's next? Every single driver showing up to the pits with their own personal lawyer on standby?
F1 Montreal GP: June 7-9, 2019 in Formula 1 ·
Richard Walker38 said:Someone please drop a photo, a GIF, or some video proof of Vettel’s wheels actually leaving the ground!

What if I decided to play director for the broadcasts here on the Forum?
You had plenty of chances to see it live on the broadcast, and then you could just watch the studio breakdowns afterward. You could see exactly how he adjusted the steering compared to where the car was heading when he caught that sliding rear end and kept it steady. But honestly, why would you listen to any of that? You’ve already made up your mind, haven't you?
And hey, you’re entitled to your opinion, just like I’m entitled to mine. ☕

Look, all you losers trying to compare this mess to some other "similar" incidents? You either have no clue what actually happened, or you’re intentionally ignoring the massive difference between the two.
Runoff areas aren't all created equal, you know? They totally change how a car behaves when things go sideways. If you hit the asphalt or concrete, you can actually fight to keep control. But if you slide into a sand trap? Forget about it—you’re either stuck or flying off uncontrollably. And grass? Man, once you hit the grass, you're just along for the ride, sliding around exactly how Newton's Law dictates. You're basically just a passenger at that point, right?
Look at that jump! They’re flying over two curbs before even hitting the grass. At one point, the car is practically airborne rather than actually touching the track. So, when everyone starts talking about "car control" and saying things like, "I would have turned left here..."—isn't that a little excessive?
Every single year they tweak these cars, right? They’re constantly messing with the setups, so they never drive the same way from one season to the next—let alone compared to the old models. Honestly, trying to make those kinds of comparisons just feels totally pointless.

You could totally go with the "who cares, he missed it, rules are rules" argument. Honestly, that's a fair point. But personally? I don't think the penalty actually fit the spirit of the rule. See, the rule is supposed to punish someone for intentionally blocking another driver. How on earth did they decide it was intentional in such a tiny window of time?
Sayin' that "if he had to brake, then it's his fault" is just straight-up nonsense here. I mean, seriously? If we follow that logic, you could argue anything. How many reckless or intentional pit lane releases have we seen this season? Or how many times did Denis Hemić lose his cool during restarts by blocking the entire column? It just doesn't hold water.

The whole point is that when you over-regulate everything, you kill off whatever tiny bit of suspense is left in live sports. I mean, what’s the fun in that? You end up in a situation where the guy crossing the finish line first hasn't even got a clue if he actually beat the person in second or third place. Is that really how we want to watch a race?
Look, if you want to get real about it, today’s game isn't even about the cars or the drivers anymore. It’s just one big marketing circus built around image rather than actual substance. Both Sebastian Vettel and Lewis Hamilton are basically just playing roles. Honestly? A moody, pious type is way easier for the media to sell than some cold, calculated driver who throws temper tantrums like a kid. At the end of the day, money makes the world go round.
Racing is basically just a side show at this point. Drivers are nothing more than passengers who just need to stare at whatever pops up on their steering wheel displays. They memorize Plan A, B, and C, keep an eye on the water temp, electricity, fuel levels, and brakes, and then pay some environmental fee for the rubber they leave on the asphalt. It’s all just executing a pre-planned virtual race based on data sent from the pit wall, only checking the standings once it's all over. We're honestly one step away from drivers just sitting at home behind a computer, uploading their results to the cloud, and letting an algorithm decide the final rankings after adding some penalties. Is that even a sport anymore?

It’s pretty wild how once again we’re stuck in the shadow of "Ferkanov's brilliant pit wall tactics." Seriously, those few laps where they just let Charles Leclerc sit in that first stint losing seconds? I’d bet he dropped at least five or six. Could have easily made up for that later on, right?
Sure, they couldn't have seen this coming, but honestly? I don't see any scenario where he actually walks away with a win here. Just look at what happened to Lewis Hamilton—it was a perfect example of how just one extra lap can totally cost you a position. Why even bother?
F1 Montreal GP: June 7-9, 2019 in Formula 1 ·
Richard Walker38 said:Once they leave the track, a fair driver would just turn the wheel left, regain control, and keep going, knowing full well they lost their spot because of their own mistake.

Enters Sebastian Vettel

So you lose control, spin out, floor it, the steering wheel jerks, and suddenly you're back on the racing line using the "lost control" excuse? Then you block the guy behind you, and lo and behold, you magically have total control again? Even though just seconds ago your tires were supposedly "slick from the grass"? And then you just drive on like nothing happened.

Take your penalty and move on.

You're telling me you'd pull all that off with two wheels in the air?
Give me a break... that game you're playing clearly has some incredibly realistic physics...
But let's be real, you probably don't even ride a bike in real life...

They should've looked at this after the race with a cool head...
Constant stuttering, driving me insane in IT Support ·
I’ve been noticing a ton of these "mysterious" glitches popping up lately with the latest Windows 10 updates. Anyone know if there are any fresh patches or hotfixes out right now? Might be worth digging through the update history to see if a specific patch date lines up with when things started acting funky.
It’s always the same old story, isn't it? One thing breaks, they push a "fix," then another fix for that fix... it never ends. Of course, that's assuming you've already ruled out anything weird happening on your end, like a hardware hiccup or something.
Constant stuttering, driving me insane in IT Support ·
Let’s take it slow and steady. First, give me something useful to work with: what’s the full setup, when did this mess start happening, and did it kick off right after you messed with any hardware or software updates?
On Reddit, you don't really find wizards hanging out here. It’s mostly just folks trying to connect the dots through logic and cause-and-effect. There’s zero point in me listing every single possible disaster scenario just to guess which one hit you.

Or would you rather just have some lazy, instant fix like: "Just go buy a faster PC?"
SSD upgrade and file migration guide in IT Support ·
The fiscal certificate is the least of your worries; what about the actual tax software?
I've looked into all sorts of workarounds, and honestly, these programs can be locked down in some pretty weird ways. I’d say play it safe on that front.
Cloning might seem like a decent move since you aren't messing with the original drive—if the new one works, great, if not, you just swap the old one back. But let's be real: you already struggled just getting Windows 10 to behave with those updates. If you clone it, you're just moving all those same headaches over to a faster SSD. You'll just have the same mess, just running faster.

Since the developer of that tax app is registered with the IRS (which you were required to do anyway), and they likely act as the software maintainer too, I’d reach out to them first if I were in your shoes.
Explain the situation, talk about backing up and migrating the software and data to the new drive, and figure out how to transfer the certificate—it's not set in stone, right? Plus, the dev knows exactly where everything is installed and how the certificate needs to be set up for the app to actually function. Just make sure you clear up who's responsible for what before you start.
On top of that, plan a backup for everything else on your computer that isn't related to taxes, and grab the installers for all your necessary programs (you should have the licenses ready, right, since this is a commercial machine?) ...

Only after all that should you go for a totally clean install. Get Windows 10 set up perfectly with all the updates and drivers first so the PC runs smoothly without the tax stuff. Then, bring in someone who actually knows their way around to reinstall the program, the certificate, and the cash register databases.
When it comes to stuff like this, there’s no better way than doing it right: a total wipe and a fresh install of everything. This is a business computer, after all. One little screw-up here turns into a massive headache for your business. Any cost for a pro to do the install should be worth it. It's a business machine that helps you make money—if you won't invest in the tools you live off of, then what?

Look, I'll say it again: cloning is often the first pick because it's the smoothest and fastest route, but you don't actually gain anything quality-wise. Cloning doesn't magically fix existing bugs; it just means your PC will run its current glitches even faster on an SSD.
Virus or not? in IT Support ·
So, some guy named louis93...
He really went all out with the intro: claims he's straight out of the dark web... I was absolutely losing it laughing my head off...
What, did he find a secret society living in the shadows of modern civilization through the dark web?

Then he tries to threaten me by saying he’ll "leak" videos of me "partying with porn"... dude, I don't even own a camera... please, let the people enjoy the show.

BTW, checking the payments is the funniest part: plenty of them take this way too seriously and dutifully send $500 worth in crypto, then you've got someone sending $0.45 while others troll him... based on the IP address from the email, the guy is actually out in Colombia.